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Reviews (9,035)
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Traveller rating
7,963
585
214
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144
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66 - 71 of 9,035 reviews
Reviewed 1 week ago via mobile

I love the people and the personnel here they are helpful
I love the sea view and the beach breeze and the service
The security are the best treatment ever I really admire their job and Thanks to securing team and Sheba for her incredible work.

Date of stay: February 2021
Trip type: Travelled on business
1  Thank Kaan_german
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 1 week ago

Dear Kaan_german ,

Greetings from FIVE Palm Jumeirah!

At the onset, allow me to thank you for choosing to stay with us during your visit to Dubai.

The entire team at FIVE thanks you for your feedback.

I have conveyed your recognition mention of Heba to her in person and she is elated with the same, and thank you for the special mention.

We look forward to welcome you back soon, to celebrate another inspired stay experience.

Thank you.

Regards,

Sambit Datta
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Location is spot on with stunning views of the city. The staff (especially Heba) were so accommodating and welcoming, they would literally bend over backwards for you. Service at breakfast was slightly frustrating but this was due to the Covid restrictions so understandable. Would definitely visit again.

Date of stay: February 2021
Trip type: Travelled on business
1  Thank seasidesped
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 1 week ago

Dear seasidesped,

Greetings from FIVE Palm Jumeirah!

At the onset, allow me to thank you for choosing to stay with us during your visit to Dubai.

The entire team at FIVE thanks you for your feedback.

I have conveyed your recognition mention of Heba to her in person and she is elated with the same, and thank you for the special mention.

We look forward to welcome you back soon, to celebrate another inspired stay experience.

Thank you.

Regards,

Sambit Datta
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Great service! The hotel and the swimming pool are gorgeous, beach beds are very comfy, the food is good and waiters are very nice! Azaria took great care of us throughout the day :) Nice view on dubai

Date of stay: February 2021
Trip type: Travelled with friends
1  Thank Voyagedukiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 1 week ago

Dear Voyagedukiff,

Greetings from FIVE Palm Jumeirah!

At the onset, allow me to thank you for choosing to stay with us during your visit to Dubai.

The entire team at FIVE thanks you for your feedback.

I have conveyed your recognition mention of Azaria to him in person and he is elated with the same, and thank you for the special mention.

We look forward to welcome you back soon, to celebrate another inspired stay experience.

Thank you.

Regards,

Sambit Datta
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I have stayed in Dubai for 40 days in different hotels and Five Palm is the best. We are happy to stay here and this place made me feel like home. All employees are helpful. I like Nur from Reception the best, she speaks with us and help us.

Date of stay: February 2021
Trip type: Travelled with friends
1  Thank Adiuziel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 1 week ago


Dear Adiuziel,

Greetings from FIVE Palm Jumeirah!

At the onset, allow me to thank you for choosing to stay with us during your visit to Dubai.

The entire team at FIVE thanks you for your feedback.

I have conveyed your recognition mention of Nur to her in person and she is elated with the same, and thank you for the special mention.

We look forward to welcome you back soon, to celebrate another inspired stay experience.

Thank you.

Regards,

Sambit Datta
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Awesome service from Rachel! The food was amazing!! We got here in the afternoon and ordered the prawn taco’s, calamari and duck Crocketts. Best tapas ever!! The views and ambiance as well are to die for

Date of stay: February 2021
Trip type: Travelled as a couple
1  Thank gracemB6281SE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sambit Datta, Guest Services / Front Office at FIVE Palm Jumeirah Dubai, responded to this reviewResponded 1 week ago

Dear gracemB6281SE,

Greetings from FIVE Palm Jumeirah!

At the onset, allow me to thank you for choosing to stay with us during your visit to Dubai.

The entire team at FIVE thanks you for your feedback.

I have conveyed your recognition mention of Rachel to him in person and he is elated with the same, and thank you for the special mention.

We look forward to welcome you back soon, to celebrate another inspired stay experience.

Thank you.

Regards,

Sambit Datta
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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