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GlobalTraveller64

They charged me twice!

1.0 of 5 bubblesReviewed 14 May 2019
The Hotel is quite ok, rooms are nice, 3 pools and breakfast is also good...but it all ended up in a Dispute! They charged me 50% upfront when booking, when I was there they charged me again 100%. I contacted them afterwards explained it but they completely refused to accept my complaint. Very arrogant, very inflexible, very unprofessional behaviour!!! I can only recommend everybody to check exactly the payment terms when booking or better not to stay in Africana.
Date of stay: April 2019
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
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Reviews (119)
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26 - 31 of 119 reviews
Reviewed 5 March 2019 via mobile

Although it was a short stay but it was a nice stay at a nice resort near Alex, cozy rooms, nice breath and atmosphere, nice breakfast and staff, has nice authentic wooden stuff in the rooms, nice open seating area around big swimming pool, I recommend it

Date of stay: February 2019
Trip type: Travelled on business
Thank NaderElias
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 January 2019

A very lovely place to relax and enjoy a clean and fresh weather away from the city rush in a friendly atmosphere. The staff is very friendly, the rooms are very nice with affordable prices.
You can enjoy the pools, the spa ; also you can enjoy having a drink at the Obsidian pub and bar or have a very tasty dinner along with your favourite drink in a cool atmosphere are the viking style The Kraken pub & restaurant.

Date of stay: January 2019
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank hovsep1961
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 December 2018 via mobile

I stayed in the Africana hotel for a couple of days during my leisure visit to Alexandria. The rooms are clean and very spacious. Pools are nice too with one of them having warm water. The staff is really courteous and eager to help. The only problem is location as it is outside the city, do plan 30-45 mins to reach the Corniche from the hotel.

Date of stay: December 2018
Trip type: Travelled solo
Thank owaissid1611
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2018 via mobile

Very good short one night stay. Great sized clean room with balcony. Buffet dinner had good choice and great quality. Breakfast was nice with wide selection. Did not use pools but they looked very clean.

Would return again in the future.

Date of stay: October 2018
Trip type: Travelled on business
2  Thank Dan S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2018 via mobile

Its a very nice place to visit.
Its a cozy place have all the amenities yku want with a great atmosphere. And low budget. Have more than 2 pool and nice spa. The rooms are very nice. But the new building have amazing rooms

Date of stay: October 2018
Trip type: Travelled as a couple
1  Thank 224mahmoude
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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