First stay here and from the initial 24hrs it won’t be my last of travelling here on business again. The staff are great and the Kraken Bar is superb. Only here for a couple of days on business but would definitely return. Room was big and well decorated.
We spent a day there for a wedding and a few of us stayed overnight.
The rooms are average and location has nothing special really. The hotel is nice for day use with the pool being part of a green and open landscape. Food is really average, if not a bit below that.
The most distinguished aspect about this hotel is the service. Even at the wedding celebration, where generally service is not the best, staff was very friendly and efficient. Mr. Nabil was everywhere and all the time attending to guests.
It was a good Holiday, quite hotel, rooms are large, very helpful staff, smiling & try their best to help you, food was good, Breakfast, lunch & dinner, with drinks all day, hot & cold, music all day, swimming pool is clean.
Everything was perfect.
Till next visit.
Above average in all services and food.
Hotel staff is friendly and co-operative to resolve issues and support well toward guests.
if you first times then you feel in a maze.
Location is great move around Borg El Arab and Alexandrian
Didn’t have any real issues staying here. The food was generally good at times a little so so. The only downside was the mattress on the bed, very very hard and the AC in the room was noisy. Staff were very friendly and helpful if anything was asked for or just in general. Wouldn’t complain staying there again.
