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5ean8all
Clayton, United Kingdom

Superb

4.0 of 5 bubblesReviewed 17 Sept 2018via mobile
First stay here and from the initial 24hrs it won’t be my last of travelling here on business again. The staff are great and the Kraken Bar is superb. Only here for a couple of days on business but would definitely return. Room was big and well decorated.
Date of stay: September 2018
Trip type: Travelled on business
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Reviews (119)
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32 - 37 of 119 reviews
Reviewed 17 September 2018 via mobile

We spent a day there for a wedding and a few of us stayed overnight.
The rooms are average and location has nothing special really. The hotel is nice for day use with the pool being part of a green and open landscape. Food is really average, if not a bit below that.
The most distinguished aspect about this hotel is the service. Even at the wedding celebration, where generally service is not the best, staff was very friendly and efficient. Mr. Nabil was everywhere and all the time attending to guests.

Date of stay: September 2018
2  Thank Gamal M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 August 2018

It was a good Holiday, quite hotel, rooms are large, very helpful staff, smiling & try their best to help you, food was good, Breakfast, lunch & dinner, with drinks all day, hot & cold, music all day, swimming pool is clean.
Everything was perfect.
Till next visit.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Ramc0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 August 2018

Above average in all services and food.
Hotel staff is friendly and co-operative to resolve issues and support well toward guests.
if you first times then you feel in a maze.

Location is great move around Borg El Arab and Alexandrian

Date of stay: July 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank GKanna
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2018

Didn’t have any real issues staying here. The food was generally good at times a little so so. The only downside was the mattress on the bed, very very hard and the AC in the room was noisy. Staff were very friendly and helpful if anything was asked for or just in general. Wouldn’t complain staying there again.

Date of stay: July 2018
Trip type: Travelled on business
Thank s e an m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 July 2018 via mobile

If you order food from here you usually wait over an hour for it to arrive.
When it finally does it almost certainly wrong not cooked right
Whole resort is the back end of camels behinde.
I would rather kick myself in balls than come back here

Date of stay: July 2018
Trip type: Travelled on business
1  Thank deanj53
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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