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Sherif S

Great value and location

5.0 of 5 bubblesReviewed 15 Nov 2019via mobile
We've been coming to this hotel for ages because of its unique location and it was always OK but we used to have the occasional problem with the staff. There's obviously been a dramatic change in management because now they really understand the concept of hospitality. Friendly, smiling, eager to please and professional staff throughout the hotel. Great food. Really well done San Giovanni. We will never stay anywhere else in Alexandria
Date of stay: November 2019
Trip type: Travelled with friends
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13 - 18 of 89 reviews
Reviewed 9 November 2019 via mobile

Lovely hotel with a wonderful view! The hotel upgraded us to a suite as a complimentary gesture with a small terrace and an excellent view to the sea. The room is cosy and so comfy. The breakfast was lovely and the restaurant is directly by the sea with a warm ambiance. I highly recommend it!

Date of stay: October 2019
Trip type: Travelled with family
1  Thank 182ginak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 August 2019 via mobile

The room was very clean and tide but we have found cockroach dead next to the wardrobe ....the restaurant was very delicious.....the staff was very polite to us....you can have breakfast next to the sea view

Date of stay: August 2019
Trip type: Travelled with family
Thank Farida_Wael_Ramzy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 March 2019

We stayed at the San Giovanni for five nights in March. It was built in 1950 and has a lot of character.The rooms have been updated and are very clean and modern. Our friends had a lovely suite with a walk- out balcony.
This hotel is next to the famous and pretty Stanley bridge.
The breakfast is included in the room price. It has a large selection of American and Arabic food. You can sit inside the breakfast restaurant or go outside on the patio with a view of the bridge and water.
The staff was very accomodating and friendly. The hotel is located in a good area and in the tourist area.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank USACindyv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 February 2019 via mobile

I asked for a king size bed, but instead i got 2 single beds,told them it's the first night of my marriage i need the big size bed and noone did anything, instead they left the room uncleaned. And after getting back late after the wedding we waited an hour for the room service just to push the 2 beds together, which we could have done ourselves, and he didn't even get us big blankets,he left us with the single bed blankets which were very small and kept falling off, with no heating system we were frozen.
In the morning we woke up late, noone told us the breakfast time or offered to bring it up.
I mentioned that we were honeymooners and need good service and that's what we got.
I Totally don't recommend the place because of the Terrible service but i can say it really has a great location and view.

Date of stay: January 2019
Trip type: Travelled as a couple
1  Thank falfola
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2018

I stayed for 2 nights at this hotel. It is a very good hotel for a 3-star hotel. Location is great, almost in the middle of Alexandria and you can feel you are staying in the middle of the sea, as well. The hotel atmosphere reminds you of the good old times of Egypt. The room was clean and spacious. Breakfast had a wide variety of food and was delicious. Extremely helpful staff.

Date of stay: October 2018
Thank doctormona2001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marianA7689RO, Director of Sales at San Giovanni Hotel, responded to this reviewResponded 10 January 2019

Dear Dr. Mona Thank you for your feedback . . Welcome you back in the nearest future.

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