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doctormona2001
Cairo, Egypt

A Very Good Experience

5.0 of 5 bubblesReviewed 7 Nov 2018
I stayed for 2 nights at this hotel. It is a very good hotel for a 3-star hotel. Location is great, almost in the middle of Alexandria and you can feel you are staying in the middle of the sea, as well. The hotel atmosphere reminds you of the good old times of Egypt. The room was clean and spacious. Breakfast had a wide variety of food and was delicious. Extremely helpful staff.
Date of stay: October 2018
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marianA7689RO, Director of Sales at San Giovanni Hotel, responded to this review
Responded 10 Jan 2019
Dear Dr. Mona Thank you for your feedback . . Welcome you back in the nearest future.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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18 - 23 of 89 reviews
Reviewed 4 November 2018 via mobile

I have stayed at this hotel more or less annually for the last few years booked by local partners. The hotel seems more tired and run down each year. Rooms vary in layout. Some have nice views over the small sea I, others have tiny windows and these can be rather warm. Inadequate air conditioning means these rooms can be uncomfortably warm since leaving windows open leaves the road noise unbearable since it never stops.

The tiredness of this hotel reflects the challenges faced by the hospitality sector across Egypt.

That said rooms are clean enough and beds are comfortable. The TV in my current room had a good picture and a range of international satellite channels were available. WiFi is present and worked much of the time but did occasionally drop out.

Morning breakfast is adequate although not very inspiring.

Date of stay: November 2018
Trip type: Travelled on business
Thank agsteele
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marianA7689RO, Director of Sales at San Giovanni Hotel, responded to this reviewResponded 10 January 2019

Dear Sir Thank you for your feedback, and please accept our apology . Really We concerned to read your comments . Welcome you back in the nearest future. Please send us your contact .thanks

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2018 via mobile

I booked a single room for a 2 day business trip
I was given a room with a very narrow view of the sea
At night , I discovered that the air condition was not working and the room was very hot
In the morning, I informed the reception of the problem and told them to fix it till I return to my room at 3 in the afternoon
I came back at 3 , nothing was done , I asked to be moved to another room
The hotel manager told me that the air condition is not working at all in the entire hotel
And he offered me to put a fan in my room
What a compromise!!!!
Don’t recommend the hotel to anyone due to this very bad management, I should have been informed when checking in about this problem

Date of stay: November 2018
Trip type: Travelled on business
3  Thank 895hassang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 October 2018 via mobile

I very great location almost inside the see, everything is more than excellent, you will be welcomed with a very friendly smile, reception people, room service, and the restaurant give you more than what one need. I recommend too much.

Date of stay: October 2018
Trip type: Travelled with family
Thank Mohamed S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marianA7689RO, Director of Sales at San Giovanni Hotel, responded to this reviewResponded 10 January 2019

Dear Mr. Mohamed Thank you for your feedback, Welcome you back in the nearest future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2018 via mobile

The location of San Giovanni hotel is the most strong point which is in the heart of Alexandria in the front if Stanly bridge. The view is amazing and the breakfast is fine but the rooms need renovation.

Date of stay: September 2018
Trip type: Travelled on business
1  Thank 739alaaa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marianA7689RO, Director of Sales at San Giovanni Hotel, responded to this reviewResponded 10 January 2019

Dear Sir .. Thank you for your feedback. Welcome you back in the nearest future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2018 via mobile

We have been there for first time and simply was amazing ..its old but old is gold .. the view wouldnot let me sleep .. all the workers were very friendly .. easy to bring what ever you want to eat or drink to the hotel .. super breakfast ..free kittel.. clean rooms .. was very sad to leave ! Thanks to all and the great singer+ pianist!

Date of stay: August 2018
Trip type: Travelled with family
Thank Yosef_10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
marianA7689RO, Director of Sales at San Giovanni Hotel, responded to this reviewResponded 10 January 2019

Dear Sir .Thank you very much for your feedback. Welcome you back in the nearest future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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