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Maha F
Cairo, Egypt

Very Nice View and Excellent Location

Review of Plaza Hotel
5.0 of 5 bubblesReviewed 6 Mar 2022
This hotel has exceptional staff. They are friendly and willing to make your stay comfortable as much as you can. The view is amazing I had room 803, the location is very close to many attractions and public transportation. Parking is available for your private car at a nearby garage for 50 EGP/night. The breakfast is very good with lots of variety and yummy items. The Food court at San Stefano Mall is within walking distance of the hotel for more options. Other cafes and beaches are also very close to the hotel. The hotel is clean and follows a strict face-mask policy for staff. I highly recommend and I will be definitely staying again on my next visit to Alexandria.
Date of stay: March 2022
Room Tip: top floor rooms 803, 1103
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (203)
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All reviews coffee tray sea view is great close to the hotel excellent location nice breakfast mini bar nice hotel clean rooms stefano mall consultant amr stuff
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24 - 29 of 203 reviews
Reviewed 24 February 2022

We enjoyed our stay, the room was satisfactory, food is delicious, staff were very friendly and welcoming, location is perfect and nearby all means of transportation, the view is one of the best you can find in Alex.
Isolation for traffic noise is recommended.

Will always recommend for my friends and family

Date of stay: February 2022
Trip type: Travelled as a couple
Thank Elsahhar340
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 February 2022 via mobile

Very bad stay, I do not like this experience, the staff are very rude and aggressive with the guest, they need to know how to deal with guest, I do not recommend this hotel at all. In addition the room in my opinion does not meet 4 stars standards, the hotel does not deserve the money paid and rate.

Date of stay: February 2022
Trip type: Travelled with family
2  Thank Baher E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Plaza Hotel, Guest Services / Front Office at Plaza Hotel, responded to this reviewResponded 18 February 2022

Dear Valued Guest Thank you for taking the time to write your experience and having you as a valued guest in our property. Appreciate your kind comment. Regarding the room it was a standard type see side view as your reservation. Returning to your records , was obvious that your concern that the room was lower floor as was no availability for high floor t. As no request from you for high floor was sent while the reservation to be a priority. As your collogue admired a same standard room but higher floor . Regarding staff , I think that all hotel staff tried to help , as you was Offred an upgrade & complimentary but you refused. F.O.M wanted to contact you but you refused so he contacted your collogue . So no chance was given from your side to achieve a satisfaction . Regarding room rate , it is similar to other 04 stars hotels across the see near by . Hope to welcome you back soon, meeting your kind expectations. Many Thanks, Plaza Management Team

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Reviewed 31 January 2022 via mobile

We booked a group of rooms and enjoyed the stay with wonderful smile from Mr. Amr in the reception so helpful the hotel is amazing with nice view staff are very friendly and welcoming will visit the hotel again soon
Ekaterina

Date of stay: January 2022
Trip type: Travelled with friends
Thank 486ekaterinaz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Plaza Hotel, Guest Services / Front Office at Plaza Hotel, responded to this reviewResponded 31 January 2022

Dear Valued Guest Thank you for taking the time to write your experience and having you as a valued guest in our property, our pleasure for extending an enjoyable stay for you. Hope to welcome you back soon, meeting always your kind expectations. Many Thanks, Plaza Management Team.

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Reviewed 30 January 2022

We were group for business meeting , the hotel is nice to run your work. Wifi is good . Clean rooms . Good meeting rooms equipped with all facilities. Staff are very helpful the breakfast is delicious. The quite atmosphere and sea nice view with winter time is perfect. Enjoyed the days of stay.

Date of stay: January 2022
Trip type: Travelled on business
Thank emama2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Plaza Hotel, Guest Services / Front Office at Plaza Hotel, responded to this reviewResponded 29 January 2022

Dear Valued Guest Thank you for taking the time to write your experience and having you as a valued guest in our property, our pleasure for extending an enjoyable stay for you. Hope to welcome you back soon, meeting always your kind expectations. Many Thanks, Plaza Management Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 January 2022

Was good place , comfy and friendly stuff, nice location , breakfast good. Sea view is great . The cafe in libby is perfect. Will come back to enjoy the winter time front of the sea . Great stay . Enjoying the cleaning , wuite room. Light is quite.

Date of stay: January 2022
Trip type: Travelled on business
Thank Theemarryam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Plaza Hotel, Guest Services / Front Office at Plaza Hotel, responded to this reviewResponded 29 January 2022

Dear Valued Guest Thank you for taking the time to write your experience and having you as a valued guest in our property, our pleasure for extending an enjoyable stay for you. Hope to welcome you back soon, meeting always your kind expectations. Many Thanks, Plaza Management Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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