Name: Eid 2022
Item: Paradise Inn Beach Resort El Maamoura
Rating: 5
Author: seifelwakil

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591tamern

Doha, Qatar

2

Reviewed 10 June 2022

To complement reservation stuff (Mayar El Rakaiby)

I am writing this review for my great experience with interaction with Reservation and particularly with Mayar El Rakaiby who solved all my problems in a very professional way. I was little upset in The beginning because my reservation has been cancelled by Booking.com. But Mayar took an extra mile to rebook me in the Hotel with my big family with special rate from the management. Not only that, I have requested later for another room and she accommodated my request successfully without any issue.
Thanks Mayar, and a message to Hotel Management, you need to recognize her for the perfect way of communication she has.
I will write another review after I complete my stay to provide a full feedback on the stay.

Date of stay: June 2022

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest, we appreciate your positive feedback about #ParadiseInnBeachResortMaamoura. We're happy that you enjoyed your time and looking forward to seeing you again very soon
Best Regards,
Online Marketing Team
#ParadiseInnHotels

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e_shunkov

Quito, Ecuador

9275

Reviewed 3 May 2022 via mobile

You can find better place anywhere anytime

We planned to stay in the hotel for 2 nights. When we arrived to the location first of all we found that entrance on the territory has its price - some guys will charge you to enter by car or taxi to the territory of the location. Then on the check in desk in the hotel they said that they’ve canceled my booking and proposed me to pay double price for the same room. Once it didn’t help, they started showing me options completely different from what I’ve reserved for the same price, but extremely old and un repaired. Worth to mention that they were extremely rude all the time during all these discussions.

Make sure you are not choosing this hotel unless it it the last one in Alexandria. If choosing - your reservation mean’s nothing for them at all

Room tip: Try to avoid this hotel as much as you can Make sure you are not paying unless you see the room

Date of stay: May 2022

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Dear Valuable Guest, Thank you for taking the time to leave us a review. Your feedback is important and we rely on hearing from our guests to ensure our standards and your satisfaction as well, we'll definitely transfer your complaint to our management team .
Best Regards,
Online Marketing Team
#ParadiseInnHotels

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Kirovictor

22

Reviewed 27 February 2021

The best ever & Friendly Staff

I booked for my friends to stay on 26 February and actually they are still in house.

The great feedback they have given me about the hotel make me with no doubt to write this.

Then i called the hotel to make sure that everything is sorted for them and i called Mr Ali Ramadan who really make me feel that i took the right decision to book them in Paradise.

Special thanks to Mr Ali Ramadan who made their stay a memorable one, he was really helpful and polite and with no doubt will call him again for my own stay.

Also BIG BIG thank you to Mr Mohamed Gamal for taking care of my guests and make sure that everything is up to their satisfaction.

HOTEL IS NOT ONLY A ROOM, HOTEL IS A SERVICE.

they will come back because of your service not the room.

Keep up the good work...

You are the best.

On behalf of Abdullah Metwally

Date of stay: February 2021

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dear Guest, we appreciate your positive feedback about #ParadiseInnBeachResortMaamoura. We're happy that you enjoyed your time and looking forward to seeing you again very soon
Best Regards,
Online Marketing Team
#ParadiseInnHotels

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Vacationer813360

21

Reviewed 28 September 2020

Some disappointing points

I have been in Paradise inn since 2012 , I sometimes come with my family twice per year, this time I went on my own. I have to say in this period of Corona virus unfortunately staff were behaving like there is no Virus no cautions for example when I got into my room I expected to find towels in plastic bag but the fact was the opposite I have to say the room was super clean and sheets are very clean but towels should have been covered I should have been the first one to touch them ! Staff didn't take any cautions they only put mask on when they come to talk to you and when they are talking to each other no mask worn, I'm not blaming them if their managers allowed them to work in that way without training them about how important to keep themselves and others safe !! I reported my comment to the front manager he was understanding then I found my comment has been taken in consideration .
Food is so delicious, staff is polite.
I will definitely come back ,but please with more cautions thank you.

Date of stay: September 2020

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bassant a

1514

Reviewed 22 June 2020 via mobile

Thank you

I really want to thank the hotel staff for making our stay perfect. They are very dedicated and helpful. They know exactly what we need before even we ask. High level of service especially team of F&B Moamen, sally and Mansour.
Excellent food very tasty. Rooms very clean special thanks go to Rahma. Thanks to all the team starting from front desk till maintenance team . Great management must be behind the great work
Definitely we will come back

Date of stay: June 2020

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Eid 2022 - Paradise Inn Beach Resort El Maamoura

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