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Samah
London, United Kingdom

Staying in Cecil Hotel, Alex feels like being in Munich

5.0 of 5 bubblesReviewed 3 weeks ago
Nice clean classic side sea room for couple. View from balcony is great! Spacious room with kettle, mini bar, TV and wonderful shower room 🚿 free wifi is available in all places.
We enjoyed the tasty breakfast, which varied between healthy, english and Arabian egyptian food. Turkish coffee is tasty too.
However, the staff are acting in friendly way. They are helpful and smiling.
Date of stay: September 2024
Room Tip: Access to all places via buses in-front of the hotel. Great for business trips purposes and...
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (1,114)
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All reviews agatha christie historical hotel old world charm old style sea view classic hotel street noise excellent location breakfast buffet mediterranean sea view is amazing nice breakfast business trip wonderful hotel enjoyed my stay special thanks nesma
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1 - 6 of 1,114 reviews
Reviewed 3 weeks ago via mobile

We stayed in the hotel for a short break. It is a historic place with central location in the heart of the city. The suite we stayed in has hosted a famous Egyptian writer and influential and had his name on the suite door. A lot of other rooms and suites had names of other national and international guests.
The suite was clean and tidy with elegant classic furniture. The sea view was amazing.
We had breakfast in the main restaurant. They offer a good variety of food with excellent quality. The staff at the restaurant were attentive and very helpful. Special thanks to Mr. Mohammad Tarek who was looking after our table, the live station chef and the barista man. I had one of the best coffee there. I have been contacted by the guest relation office more than once to ensure if I need anything.
The overall experience was excellent and I would certainly consider coming back.

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Overseastraveller99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel - Alexandria


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2024

The staff is perfect. Breakfast is very good. The location is ideal. Generally very good hotel for business. There is an odor in some of the rooms that would need the attention of the management. Some air conditioning systems are loud. I am using this hotel regularly for my business trips.

Date of stay: August 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Essam M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 12 August 2024

Dear Mr. Esssm,


Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.


On the other hand, we regret that your stay was not 100% satisfactory due to the inconveniences you have mentioned, I would like to confirm to you that all the mentioned points were taken seriously & enough action was initiated.


I do hope that we will have the opportunity once again to serve you at Steigenberger Cecil.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel – Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2024

Older colonial style hotel in the heart of Alexandria. It was good for a single night but it didn't have as many amenities as we would have liked if we were to stay much longer. Great view from our room and we got a kick out of riding the very old and unique elevator. They have a small buffet breakfast available in the morning. We did have some issues with our shower but again for one night it wasn't too big of a deal.

Room tip: Great location but can be noisy given all the traffic.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank maryelleng513
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.


On the other hand, we regret that your stay was not 100% satisfactory due to the inconveniences you have mentioned, I would like to confirm to you that all the mentioned points were taken seriously & enough action was initiated.


I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel – Alexandria


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2024 via mobile

Amazing staff and service and smiling faces everywhere specially ms Nagham she went above and beyond to make sure we enjoyed ourselves also reception team were very friendly and breakfast staff. We enjoyed the Mediterranean and the weather so much

Date of stay: June 2024
Trip type: Travelled with family
Thank Mona M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel - Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2024

The hotel is very cozy with an excellent sea view, 2 persons can sit inside the balcony
The staff is very friendly, and Samia the housekeeper lady cares about the very little details with her assistant
Breakfast is delicious and its staff is really nice

Date of stay: June 2024
Trip type: Travelled with family
Thank H2176THmaym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel - Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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