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Essam M
Egypt

Nice Hotel

5.0 of 5 bubblesReviewed 11 Aug 2024
The staff is perfect. Breakfast is very good. The location is ideal. Generally very good hotel for business. There is an odor in some of the rooms that would need the attention of the management. Some air conditioning systems are loud. I am using this hotel regularly for my business trips.
Date of stay: August 2024
Trip type: Travelled on business
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this review
Responded 12 Aug 2024
Dear Mr. Esssm,


Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

On the other hand, we regret that your stay was not 100% satisfactory due to the inconveniences you have mentioned, I would like to confirm to you that all the mentioned points were taken seriously & enough action was initiated.

I do hope that we will have the opportunity once again to serve you at Steigenberger Cecil.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel – Alexandria
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,114)
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Traveller rating
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All reviews agatha christie historical hotel old world charm old style sea view classic hotel street noise excellent location breakfast buffet mediterranean sea view is amazing nice breakfast business trip wonderful hotel enjoyed my stay special thanks nesma
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3 - 8 of 1,114 reviews
Reviewed 2 July 2024

Older colonial style hotel in the heart of Alexandria. It was good for a single night but it didn't have as many amenities as we would have liked if we were to stay much longer. Great view from our room and we got a kick out of riding the very old and unique elevator. They have a small buffet breakfast available in the morning. We did have some issues with our shower but again for one night it wasn't too big of a deal.

Room tip: Great location but can be noisy given all the traffic.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank maryelleng513
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.


On the other hand, we regret that your stay was not 100% satisfactory due to the inconveniences you have mentioned, I would like to confirm to you that all the mentioned points were taken seriously & enough action was initiated.


I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel – Alexandria


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2024 via mobile

Amazing staff and service and smiling faces everywhere specially ms Nagham she went above and beyond to make sure we enjoyed ourselves also reception team were very friendly and breakfast staff. We enjoyed the Mediterranean and the weather so much

Date of stay: June 2024
Trip type: Travelled with family
Thank Mona M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel - Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2024

The hotel is very cozy with an excellent sea view, 2 persons can sit inside the balcony
The staff is very friendly, and Samia the housekeeper lady cares about the very little details with her assistant
Breakfast is delicious and its staff is really nice

Date of stay: June 2024
Trip type: Travelled with family
Thank H2176THmaym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel - Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2024 via mobile

My one night stay at Steigenberger Hotel in Alexandria was highlighted by the breathtaking view of the Mediterranean Sea and the warm hospitality of the team members. The check-in process was seamless, and the staff was attentive throughout.

However, I was disappointed with the hygiene standards during my stay. The bed sheets were not as clean as expected, which made sleeping uncomfortable.

Despite this issue, the hotel offers a convenient location and good amenities.

Overall, Steigenberger Hotel in Alexandria offers a beautiful view and friendly service, but improvements in cleanliness are necessary for a more comfortable stay.

Date of stay: June 2024
Trip type: Travelled with family
1  Thank muhammedmontaser
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 4 weeks ago


Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.


On the other hand, we regret that your stay was not 100% satisfactory due to the inconveniences you have mentioned, I would like to confirm to you that all the mentioned points were taken seriously & enough action was initiated.


I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel – Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2024

Excellent hotel. Very pleasant receptionists, especially Jermine. Very clean rooms. I'd like to thank Mahmoud from Housekeeping department. Breakfast buffet was superb, with all varieties, and pleasant staff. Snacks were excellent.

Date of stay: June 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Amani E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Islam Sabry, General Manager at Steigenberger Cecil Hotel, responded to this reviewResponded 3 July 2024

Dear Valued Guest,

Thank you for choosing Steigenberger Cecil hotel for your recent visit to Alexandria. It was our pleasure having the chance to host you.

I would like to sincerely thank you for sharing your feedback about your recent visit. To receive such praise from our guests’ is very gratifying and knowing that you enjoyed your stay is a reward in itself.

I do hope that we will have the opportunity once again to serve you in the very near future.

Sincerely,

Islam Sabry
General Manager
Steigenberger Cecil Hotel - Alexandria

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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