It's 2 stars hotel nice location good staff it was good experience the receptionist was nice Mr.mohamed sibhi hotel manger Mr.Raffat was nice man. With nice smile location in mandarra near everything .

I made a booking through Bookings.com for 2 separate rooms at a certain rate per night. The website confirmed my booking, then i arrived at the hotel about an hour later. We told the receptionist about our booking and that we would like to check the rooms before we stay. The guy took me and my female friend upstairs and showed us a Suite and he told us that our booking is for one room inside this Suite!!! And that we can choose either a single bed or double room!.. We objected this strongly and told him there must be a mistake we are not married and w booked two rooms and had a confirmation. He took us downstairs again and then there was another guy "duty manager apparently" who asked us if we are married or not and when are we checking out! We told him we are not married and we made a booking for 2 separate rooms he kept repeating his questions in a weird way and claimed that there has been an error om Bookings.com website and that they only have a request for one room, in case we need another room we will habe to pay triple the amout!!!!! Although he had a printed form paper from their system which had my name and my friends name and our info. Which proves that they have received the request. The guy kept playing with his words and manipulating us and asking us stupid questions. He said to me you can't stay here because you are Egyptian if you had any other nationality we would have tried to help you!. I've never been treated in such a shameful way. They are liars although they have good ratings on booking.com but rest assured that there's something unclear and not straight about this so called hotel!

I recently stayed at the Alexandria Mediterranean Suites. I was surprised at the great view of the Mediterranean Sea that I had from my suite. It was fantastic! The suite itself was larger than I had expected, which I appreciated, & had a lot of Old World charm. There was even a proper refrigerator where I could store my snacks & bottles of water. Fortunately, the a/c worked very well & I always slept comfortably. The owner Raafat lives on sight & is always available to help guests with whatever they need.