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C T
Albany, New York

Excellent Stay, from the Thompson family

5.0 of 5 bubblesReviewed 19 Nov 2012
We had an excellent time and would stay here again the next time we are in Alexandria. The people working here were so thoughtful and the rooms were so clean. We never expected to get such great service and to be cared for like we were. Thanks to all the staff...we will return soon!
Date of stay: November 2012
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Reviews (40)
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23 - 28 of 40 reviews
Reviewed 7 November 2012

This seems to be a residential apartment block which lets out some of its apartments to travellers. Our apartment was large and clean, and reasonably well equipped, with a balcony with sea view. Breakfast was negotiated with us and served in our apartment at the time requested. Beds were comfortable. Rafa, the manager, was very pleasant & helpful at all times.
The main problem is that the hotel is situated a long way from the centre of town: the Alexandria seafront goes on for ever! However, the microbus is cheap, and there were plenty of reasonable cafes in the area. Wifi was available, but costs 10 dollars a day. You need to pay to use the nearby beach.

Date of stay: October 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Jackie E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 October 2012

Hotel owner charged full price for 4 nights up front plus a booking fee. On questioning, he claimed this was normal despite bookings.com saying no booking fees. So i raised it with bookings.com who made him refund the booking fee and they said that charging 4 nights up front was also incorrect. Hotel may only charge first night as deposit, rest on check in. Bookings.com Forced him to refund 3 nights. He then claimed a simple mistake was made. Yeh, right. I have the email which initially defends the overcharging. No mistake was made.

I cancelled my booking due to these questionable dealings. Lost $$$ on it but I'm not going to stay in a hotel that pulls this sort of stunt. A disappointing outcome from a hotel that otherwise has reasonable reviews.

Date of stay: October 2012
Trip type: Travelled with family
6  Thank Dan T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 August 2012

I booked in this hotel (appartments) as the location and reviews were nice in addition it contain a ketchen which I usually need during my travel. The location is nice and nearby all required facilites. If you are looking for five star hotel facilites like gem and swimming pool this is not the place. Hotel staff are sperub especially Mr. Rafat as they are always there to help you.
Only drawback which I think the hotel should resolve as it is not directly related to the hotel is the power tripping during my stay. The goverment is cutting off the powe three times aday due to uigh losd but the hotel should have abackup generator.

Room tip: High floor sea view
Date of stay: August 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Yaser A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 August 2012

The hotel is not good
- old rooms
- street is narrow
- poor furniture
- lousy bathrooms.
-far away from the beach.
-Be warned that the beaches are generally not free and you will need to pay to access.

Room tip: Terrible.Not recommended
Date of stay: June 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank karen b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 July 2012

Mr.Raafat : Man Friday!
Ms Ameera : Great Host
Breakfast: Good, but rather monotonous if you stay long!
Rooms: Superb
Service: Exemplary
Only drawback is the location that is too far away but string of cafes/restaurants abound nearby
The price could be cheaper and a Restaurant/coffee shop would be good

Date of stay: June 2012
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank NBS_Mumbai
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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