1- inexperienced staff , they can not deal with guests , we had to wait in a long line to enter the restaurant as if we were students in school. Never saw this before in any 5 star hotel.
2-disrespectful waiters I had to tell them the thing I want many times to do it , eg there was not salt in the salter the waiter told me right away then nothingcame till i left ,, I wanted soda that was on his tray , the waiter looked at me and ignored what I was saying and kept walking ,didn't even say a word so rude.
3- poor food quality, choices and taste , there was even no custom made omlete, when we contacted the manger,he told us only with extracharge .,,
4- Very poor supervision on the open buffet ,the refilling was too slow that we had to tell the shiefs to refill the plates despite they were next the buffet talking to eachother doing nothing as if they were surprised by the presence of the guests .
5- Worst TV signal ,I couldn't watch anything on TV ,always there is weak or no signal ,when I told the receptionist still nothing happened for 2days ,,Does it need more than 2 days to be fixed !!!!?
6-poor shampoo botteling, we were surprised that the bottle was blocked doesn'tpour ,
Worst experience ever , totally don't recommend anyone to go there
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