The hotel staff are very professional and friendly the room was well cleaned , no hidden fees or taxes and I will go there again .
The reason for the booking was to make sure that my family can be near an international school to set for an exam so if this is your case as well then this hotel in Smouha is a very good option .
Dear Guest,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us.
we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Very bad experience. Money was taken from our rooms and when we reached out to the manager they kept ignoring us and they refused to show us the camera footage. Then the head manager talked to us in a really rude and unprofessional and we didn’t get our money back
We were very satisfied by the hotel’s service and it is really worth it to try . The rooms were very cleaned and well arranged. The hotel’s price added an extra edge in how this hotel is special . The reception team was doing very well answering all our questions . The staff-room was very professional and did their job well .
Dear Mr.Youssef,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us.
we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
All services and facilities was offered.
The room is very clean,
The breakfast contained valiable choises.
The staff is kind and helful.
The hotel offed free WiFi service, boiler and free coffee and tea table in the room.
Prepaied parking is available.and the hotel is reachable in the city.
Dear Guest,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us.
we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
The hotel is clean and the area is okay but I was so un lucky to be placed near a room of young teenagers that they kept talking and laughing till 3 am and the isolation of sound in rooms in this hotel is non existent almost . What is sad that this group of people are up at 8 am and the loud voices of people cleaning and the hoover woke me up ! Which made my sleeping and resting experience terrible I slept almost 4 hours ! I stayed in July or last June it was was not that noisy ! Literally people are not considerate or the sound isolation in rooms need to be amended . This stay was the worst I had ever in hotels in terms of ability to rest and sleep because of the outside noises!!
Dear Mr Karim,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay as enjoyable as ever.It would have been better to report to us your points immediately to allow us to do the appropriate corrections since we have a Duty manager /Reception team around the clock who will be more than happy to handle or escalate your issues on the spot. Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
