Loved our stay at the Grand Plaza Hotel in Alexandria. The Hotel staff is very friendly and keen to assist with anything they can. Breakfast was amazing with the staff preparing special treats each morning. The Hotel is quite central in Alexandria as well so going to any sites is easy. It's also within walking distance from the green plaza mall with a lot of nice restaurants and shops
Dear Guest,
I would like to thank you for taking the time to submit a review concerning your recent experience at Grand Plaza Somuah Hotel and sharing your comment at our hotel Tripadvisor page.
We are so happy with all what you have mentioned and will certainly pass it to our team members who will be proud and excel more efforts for service excellence.
we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Looking forward to welcoming you back at your soonest for another memorable stay at our hotel.
Regards,
Excellent hotel
The room was clean and spacious.
Very comfortable bed.
The breakfast is very rich of food.
In the lunch you can choose: pasta, chicken, salad and tipical Egyptian specialities.
Nice location at a great price.
Very attentive hotel staff
Dear mr Giovanni,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us.
we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
The hotel has a central location in Smouha with everything you need in a walking distance .
Check in was pretty fast. The rooms are spacious, classic style. They pay special attention to pleasing your sense of smell. My room had a very nice oriental smell like oud or wood-like fragrance but not offensive. The shower kit had gummy smell that was satisfying too. I did get quality sleep which was really essential in such a short trip with no much time to be waisted sleeping but I woke up well rested due to the mattress with just right firmness. The room was quiet despite the vital location which is hard to find most of the times.
WiFi was provided for free in the room with good speed that you can stream YouTube or manage some work on the go.
Breakfast was tasty and I highly recommend trying the grilled vegetables.
Hotel team were very hospitable and helpful.
Overall, the hotel offers good value for your hard earned money.
Dear Ms Yasmine,
It is our real pleasure and gratitude to receive positive comments from a very important guest like yourself, I am so happy and proud that we succeeded to meet your expectations and we managed to make your recent stay as enjoyable as ever.
It is a pleasure to see that in general you were happy with the services you received during your stay with us.
we aim to improve the level of services that our guests receive, and in today’s world this is essential.
Once again, I would like to thank you for the time spent to write to us and we really are looking forward to seeing and welcoming you back again to your second home.
Best Regards,
A very good hotel with a good service, all process as easy also staff are improving every time I stay there.
Rooms are big and clean, I would recommend this hotel as a very good value for money.
I would stay there another time while in Alexandria for sure
Ok rooms. Bathroom soso. Breakfast spread was limited but quality was good
Located in very congested area. Lots of traffics around. No views from room.
Wifi issues. Coffee shop rather sad
Staff was courteous.
General opinion was average. Avoid if one can.
