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Haidy E

Al waha madint nasr

Review of Aifu Resort
5.0 of 5 bubblesReviewed 17 Sept 2021
I visited this hotel with my father who works as the head of the Town Gas department, and I found the reception nice at Evo Hotel and the comfort I encourage visitors to Alexandria to stay in this nice hotel ❤️❤️❤️
Date of stay: September 2021
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebraheem Hassan Abdul Aal Ali, Sales at Aifu Resort, responded to this review
Responded 4 Dec 2021
Dear Ms. Haidye,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

yours sincerely,
Hotel Management
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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6 - 11 of 153 reviews
Reviewed 17 September 2021

I want to thank Eco hotel staff and specially the restaurant team led by Mr.mounir ,the hotel is nice , comfortable and always clean ....I have been visiting the hotel for five years I don't regret staying there❤❤

Date of stay: September 2021
Trip type: Travelled on business
Thank 551ekramym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebraheem Hassan Abdul Aal Ali, Sales at Aifu Resort, responded to this reviewResponded 4 December 2021

Dear Mr. Ekramy, We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.

yours sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2021 via mobile

Really it was a very memorable accommodation in Aifu resort very excellent service very professional staff we enjoy our stay and will come again next year, special thanks to Mr. Ebrahim Hassan and have s team also food and beverage team and house keeping
Team thank you all

Date of stay: September 2021
Trip type: Travelled with family
Thank Yusuf_huss
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebraheem Hassan Abdul Aal Ali, Sales at Aifu Resort, responded to this reviewResponded 4 December 2021

Dear Valuable Guest,
Firstly, we want to thank you for willingly spending your time writing us a review. The team here at AIFU Resort is completely devoted to our work and Customer service is one of the foundation pillars on which this company has been built. It gives us great encouragement to get positive feedback from you. Please do recommend us to your friends and family. We will ensure that they too receive our signature service.

Thank you,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2021

Very beautiful and nice hotel 😊😍
Always clean & comfortable
staff are professional specially Mr . Nabil ( food & beverage manager ) and Mr . Ibrahim from sales
Quick Service
I will spend all my vacations in this hotel

Date of stay: September 2021
Trip type: Travelled with family
Thank elamirf2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebraheem Hassan Abdul Aal Ali, Sales at Aifu Resort, responded to this reviewResponded 4 December 2021

Dear Valuable Guest,
Firstly, we want to thank you for willingly spending your time writing us a review. The team here at AIFU Resort is completely devoted to our work and Customer service is one of the foundation pillars on which this company has been built. It gives us great encouragement to get positive feedback from you. Please do recommend us to your friends and family. We will ensure that they too receive our signature service.

Thank you,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2021 via mobile

Excellent place
Excellent staff
Food was good and the room was clean and tidy
All staff was good and polite
The view was good
The room was air-condition
Swimmingpool was clean
Restaurant was clean
Ro service available 24 hrs
..............

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Malak M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebraheem Hassan Abdul Aal Ali, Sales at Aifu Resort, responded to this reviewResponded 4 December 2021

Dear Valuable Guest,
Firstly, we want to thank you for willingly spending your time writing us a review. The team here at AIFU Resort is completely devoted to our work and Customer service is one of the foundation pillars on which this company has been built. It gives us great encouragement to get positive feedback from you. Please do recommend us to your friends and family. We will ensure that they too receive our signature service.

Thank you,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2021

Aifu resort the best vacation for any family. They have a great service and big rooms, nice location and amazing view. The hospitality is great make us feel in our home. The staff special Mr. Nabil the F&B and his staff ( Ghada, Noorhan, Mohamed Moustafa. Handier and Yasser) the swimming pool staff (Moustafa). The front desk (Dina, Adam El enawy) they are all friendly and gave us a wonderful service. Even the security of this hotel and the house keeping was so so nice.
The resort serve to the guest a complimentary breakfast including a lot of Egyptian and American food. All the food was healthy and very tasty. The presidential suit is amazing, huge space, nice beds, clean and have an air conditioning everywhere.
I recommend this resort for all my friends and famil. Because they deserve more than five stars ✨.
Finally, my family and I want to thank everybody at this resort

Date of stay: August 2021
Trip type: Travelled with family
Thank 887magdyk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ebraheem Hassan Abdul Aal Ali, Sales at Aifu Resort, responded to this reviewResponded 23 August 2021

Dear Mr. Magdy, thanks for taking the time to share your prestigious opinion on AIFU Resort with Trip Advisor Community We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We hope to see you here again and please bring all your friends and family. We will ensure they all enjoy the same quality of service as you have.

Kindest Regards,
Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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