We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Expedia.com
US$123
View deal
Free cancellation until 29/01/22
Booking.com
US$120
View deal
Free cancellation until 28/01/22
Agoda.com
US$102
View deal
PricelineUS$111
Hotels.comUS$123
TravelocityUS$123
View all 20 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (780)
Filter reviews
780 results
Traveller rating
407
274
74
16
9
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
407
274
74
16
9
Show reviews that mention
All reviews sea view on the rocks old town zoe restaurant royal princess star hotel coastal path bars and restaurants rooftop pool beach area half board buffet style sun loungers cable car yogurt pools balcony
Selected filters
Filter
Updating list...
2 - 7 of 780 reviews
Reviewed 21 September 2021

We had booked to stay in the Neptun but were actually given a room in the Ariston, which was fantastic. We didn't have a sea view but this didn't bother us at all as the room was so fantastic. The facilities are very well kept, and there is plenty to do and see around the Lapad area, so don't worry about not being directly in old town - Ubers to the old town cost about 80 kuna (£9 ish) and only take 10-15 mins. We had told the hotel it was our anniversary, and after coming back from our first half day, there was a complimentary bottle of prosecco and some chocolates as well as a lovely letter - nice touch! The pools were all fantastic, particularly the rooftop one.

As mentioned in other reviews, breakfast was disappointing. We only used the breakfast facility for 4/7 days of our stay because the choices were so limited and repetitive. It is a bit of a free - for - all, which I can understand with it being buffet style but I would totally recommend using the smaller dining hall if you're not so comfortable with people being on top of you. It wasn't bad by any means and all food was tasty, just a little boring and too crowded for our liking. Don't let it deter you from staying here, just perhaps prepare to eat out/ go early in the morning as there is a mad rush at 9am.

We found some members of staff fantastic, and some quite rude and unhelpful. However, we found this to be the same across Dubrovnik so not a criticism, just a general comment. We particularly liked the on the rocks bar, and the rooftop pool bar for day time drinks - the mango slushy is a must try. We were particularly disappointed with the housekeeping, despite the fact that they replenished towels daily, they made the bed (very loosely), but just left the throw cover and pillows strewn all over the floor. As a housekeeper myself, I found this so disappointing, particularly as we came off season. However, the housekeepers are always friendly and are the first to say good morning and how are you, so that did make up for it. The room on arrival was spotless as well.

Other than these minor issues, we had a thoroughly fantastic time. The staff at the rooftop bar work incredibly hard, as well as the reception staff who couldn't do more for us. A little tip that we didn't know - we had booked half board, and one of the nights we ate off the half board menu in restaurant Zoe - and had a disastrous experience. We went to La Castille one night, and they told us we could eat off the main menu and the cost of the half board meal would be taken off our bill, meaning we got a far larger choice, better meals and far better service at a very reasonable price.

Overall, the facilities are fantastic, staff on the whole are very pleasant and helpful, the location is great (particularly if you like a bit of peace and a retreat) and the views are to die for. I would definitely come back.

Date of stay: September 2021
    • Location
    • Rooms
    • Service
Thank hannahbQ9817RQ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tomislav Zovko, General Manager at Royal Hotel Ariston, responded to this reviewResponded 25 November 2021

Dear hannahbQ9817RQ,

thank you for writing such an extensive review about Royal Ariston hotel.

We are grateful for your nice words about amenities and facilities found at our resort. We are glad you enjoyed them all. We thank you for your feedback about breakfast and we will make sure to take it into consideration and implement in future practices.

We look forward to welcoming you back some day.

Kind regards,
Royal Hotels&Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2021

Rooms and location of the Hotel are perfect, sunset is stunning.
Service at the reception, guest relation and housekeeping also very well.
Service at the bar however has room for improvement - at least by some young ladies.
It's a pity that currently there is no gym.

Room tip: upper room witrh sea view recommended
Date of stay: September 2021
    • Location
    • Cleanliness
    • Service
Thank Rainer A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tomislav Zovko, General Manager at Royal Hotel Ariston, responded to this reviewResponded 25 November 2021

Dear Rainer A,

thank you for your review of Royal Ariston hotel.

we are happy to know you had a wonderful experience here.
We will take your feedback into consideration and implement into future practices.

Hopefully we will have the opportunity to welcome you again.

Kind regards,
Royal Hotels&Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2021

Amazing room and the view was FAB. Did have a few maintenance problems in the room but the lady at reception called Mjai who went out of her way to get these sorted for me. The other staff at the reception were really helpful too.

The staff working in 'On the Rocks' bar were fab, thank you all you are amazing and just made my holiday. Nothing was a problem. They all work very hard.

I would go back to this hotel but agree with some of the other comments, especially around the beach area.

Room tip: Make sure you get what you pay for. Pick a higher floor room
Date of stay: August 2021
    • Value
    • Location
    • Service
Thank Catherine M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tomislav Zovko, General Manager at Royal Hotel Ariston, responded to this reviewResponded 25 November 2021

Dear Catherine M,

thank you for taking the time to review Royal Ariston hotel.

We thank you for these kind words for our staff, they work hard to make sure to create perfect experiences for all our guests.

We look forward to welcoming you again some time in the future.

Kind regards,
Royal Hotels&Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2021 via mobile

Hotel and facilities were excellent. Stunning views and cleaners did excellent job.

The WiFi and breakfast have been greatly improved (I believe) reading other reviews.

The service itself however is miles off. Really poor service from bar staff to hotel. Never greeted you with a smile and generally all round very poor, stinks of a lack of training.

Surprisingly it’s the cleaners who were always friendly, greeted you with a smile and hello and always seemed happy to help with any queries.

I thought the rudeness and poor service was maybe a cultural issue, perhaps expectations of manners were a bit too high but when we went to have dinners in old town this proved to be completely incorrect.

Masks and COVID restrictions were not enforced- however I think this not the hotels responsibility.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Oliver G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tomislav Zovko, General Manager at Royal Hotel Ariston, responded to this reviewResponded 25 November 2021

Dear Oliver G,

thank you for taking the time to look back on your recent stay with us.

We are delighted you liked all of our facilities.
We immensely value our guests feedback and we will make sure to take your comments into consideration and implement them into our practices to elevate our service even more.

Hopefully this will not deter you from returning to our hotel and give us an opportunity to welcome you again.

Kind regards,
Royal Hotels&Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2021 via mobile

Amazing hotel with the best views in Dubrovnik!

We stayed for 3 nights and the room was impeccable, not to mention the fantastic staff who catered to our every need. The resort has 2 beaches and we rotated between the two. Both had crystal clear water and a relaxing ambiance!

Tip: If you want to add an experience to your vacation, the resort has a speedboat you can hire for the day to take you to the Elaphiti Islands and the Blue Cave. Best experience! And the skipper Robi is amazing as well :)

I highly recommend this hotel and resort as a whole, we will be returning on our next vacation!

Date of stay: August 2021
Trip type: Travelled as a couple
Thank LKtravel20
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tomislav Zovko, General Manager at Royal Hotel Ariston, responded to this reviewResponded 25 November 2021

Dear LKtravel20,

thank you for your review of Royal Ariston hotel.

We are thankful for your kind words and overjoyed you had such a wonderful experience both on resort grounds and your excursion to Elaphiti islands.

We cannot wait to welcome you again, there is still lots more to explore.

Kind regards,
Royal Hotels&Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews