I booked on tripadvisor 8 days form Dec 22 to Dec 30.arrived at 10 pm and they told me my room was upgrade as complimentary, but breakfast was not included. never seen deluxe room without breakfast. when into the room light in the bathroom didn't work, reception called they answered "stay there we are sending a guy to fix it" after 2 hours nobody coming. The day after, was Sunday, at 8.30 am woke up with a terribile noise due to renovations works.i went to the lobby and asked for fix the light and stop renovations works. at until 3.30 pm they started again so i asked to move to another room. Rooms, bars and pool are very nice and clean, balconies are smalls. Location is perfect close everything but I expected better for my Christmas holiday, so i never come back