Amazing views from my room, loved the pillows and matress, loved the smell, the food was so delicious in the places we visited, cocktails as well, the location, staff was GREAT but Annette from front desk was astounding and so servicial, definetly stood out 100/10 I will surely be back at Sofitel!
What makes this hotel so special is the overflowing sympathy, impeccable service and the attention to the guests in all areas.
From the moment that you arrive the doormen and the receptionist welcomed us warmly.
The decoration and the amenities place it in a high category. Our room is spacious and generous, with a nice ocean view a living room, a large bathroom as well as a large closets and a minibar.
La Caleta restaurant offers excellent cuisine and very good service. Julio, the daytime manager, was very attentive and checked several times to see if we were fine as well as Aimee the hostess and Maryin, Boris,Juan Uriel, Dario, Eduardo,Marishka (a lady whom I am not sure about her name spelling) who attended to us.
I have two observations, one is that the lunch’s menu is the same one as the dinner menu and dinner restaurant should be more generous with the bread.
We are leaving tomorrow thankful to
all for their friendly demeanor and warm smiles that contributed to a relaxed and enjoyable stay.
The hotel is Fabulous, but the staff at Sofitel Legend is the best ever! Outstanding service from arrival to departure. I could go on and on. Suffice it to say, they are well trained. Made us feel like VIPs. They go the extra mile with a smile. Check in smooth and easy. Welcome drink delicious. Welcome fruits a pleasant surprise, Housekeeping did a great job. Toiletries are awesome. Turn Down treats are delicioso. Pool breathtaking. Was there with daughter and her family for 5 nights. Daughter had a huge, beautiful suite. We had a lovely deluxe room . Both rooms had gorgeous views of the bay. I can’t say enough about this place. I’ve stayed at many hotels in Panama. Sofitel Legend Casco Viejo is more than a hotel it’s a destination. Unforgettable is what they are!
Visited yesterday to have a few drinks at sunset at the Ammi rooftop bar and Kevin Moncada gave us the service of a lifetime. He has always checking on us, even apologized for taking his break. The house drinks were perfectly crafted, recommend the Lavender spritz ❤️. A must experience in casco!
Beautiful hotel located in the heart of the Old city. We stayed in a suite facing the ocean with a balcony . It was very nice. It is a very characteristic hotel in a beautiful building with very helpfull staff. The breakfast was very good with lots of different choices.
