Dalia was pleasant and very helpful. Very professional staff. Accommodating and intuitive to guests’ needs. Will recommend to anyone who visits. No complaints. Staff generally were helpful and answered question that guest typically ask!
Dear Global57710872184,
Thank you so much for your kind words! We're delighted you had a positive experience with our staff and found our waiters helpful and professional. We're especially pleased that Dalia made a great impression; she always strives to be pleasant and helpful.
We appreciate your recommendation and look forward to welcoming you back soon. Thank you for choosing us!
Amelia is a bartender at the pool and he is the absolutely sweetest person they have! He’s so kind and his mixology skills are impeccable. Marriott treat Amelio kind, his kind come around never very often. If you go tell him Tasha sent you! I hope life treats him good
Dear latashac96,
Thank you for your glowing review! We're thrilled to hear about your fantastic experience at our pool bar with Amelio. His dedication to service and outstanding mixology skills truly shine through. We'll make sure to pass along your kind words to Amelio, and we're sure he'll be delighted to hear them.
We hope to welcome you back soon, and we'll be sure to let Amelio know that you sent your regards.
Warm regards,
This hotel was a total disappointment. The rooms smelled of humidity and although we told them they said there was nothing that they could do. We had to call 5 times in 45 minutes to get a bottle of water to our room. the building looks nice from outside but not very nice inside.
Dear luxuryandtravel,
Thank you for sharing your feedback. Your comments regarding the room condition and service have been noted and will be addressed with our team to ensure improvements are made.
We hope you will give us another opportunity to provide you with the quality experience you deserve.
Best regards,
Great Burger! Great staff! The Classic burger is a must! The location by the pool makes it for a nice environment to eat with a beautiful view of the ocean! Denilson was extremely friendly and provided us with amazing service!
We are looking forward to our next Burger!
Dear Nik,
Thank you for your kind words. We are delighted to hear that you enjoyed the Classic burger and the beautiful ocean view from our poolside location. Your compliments about Denilson's service will be shared with him; he will be very pleased.
We look forward to welcoming you back for another delicious burger soon.
Best regards,
As a frequent global traveler, I've stayed in all sorts of places. Earlier this month I had the privilege of staying at the JW Marriott Panama City, Panama. My experience from the moment of check-in to when I checked out a week later was Top Notch. The staff were always friendly, professional and helpful. It didn't matter what time of the day, they were willing to help.
At checkin Ms. Valeria was a joy to work with as she expertly processed my checkin and engaged in an enjoyable conversation. (Remember, always have a plan B) :). That's an inside joke incase she reads this review. She had several great recommendations on places to go for dinner. And they were quite good recommendations!!! Her colleague who was also checking in another guest remember me and my name the next day in the Executive Lounge! :). Several days later Ms. Valeria addressed me and asked how my stay was going. All signs of attentive hospitality professionals!
The property was clean, the rooms were safe, a good view, food quality was good. The area around the property was safe and I didn't worry about walking around the area. Getting to / from the property and other places around Panama was straight forward. Uber was typically prompt at picking folks up. I had a rental car for a few days and it was no problem for the valet to get the car in a quick manner.
I look forward to my next visit to Panama and will certainly stay at the JW again!
PS: I'm an Ambassador level in their frequent traveler program and thus have pretty high expectations.
Dear G4107WPjohnb,
Thank you for sharing your experience with us! We are thrilled that your stay at the JW Marriott Panama City was top-notch and that our team, especially Ms. Valeria, made your visit special.
We are glad you enjoyed our clean rooms, good views, quality food, and the safe and convenient location. It’s wonderful to hear that our staff's friendliness and professionalism met your high expectations as an Ambassador level member.
We appreciate your kind words and look forward to welcoming you back on your next visit to Panama!
Best regards,
