Great Burger! Great staff! The Classic burger is a must! The location by the pool makes it for a nice environment to eat with a beautiful view of the ocean! Denilson was extremely friendly and provided us with amazing service!
We are looking forward to our next Burger!
Dear Nik,
Thank you for your kind words. We are delighted to hear that you enjoyed the Classic burger and the beautiful ocean view from our poolside location. Your compliments about Denilson's service will be shared with him; he will be very pleased.
We look forward to welcoming you back for another delicious burger soon.
Best regards,
As a frequent global traveler, I've stayed in all sorts of places. Earlier this month I had the privilege of staying at the JW Marriott Panama City, Panama. My experience from the moment of check-in to when I checked out a week later was Top Notch. The staff were always friendly, professional and helpful. It didn't matter what time of the day, they were willing to help.
At checkin Ms. Valeria was a joy to work with as she expertly processed my checkin and engaged in an enjoyable conversation. (Remember, always have a plan B) :). That's an inside joke incase she reads this review. She had several great recommendations on places to go for dinner. And they were quite good recommendations!!! Her colleague who was also checking in another guest remember me and my name the next day in the Executive Lounge! :). Several days later Ms. Valeria addressed me and asked how my stay was going. All signs of attentive hospitality professionals!
The property was clean, the rooms were safe, a good view, food quality was good. The area around the property was safe and I didn't worry about walking around the area. Getting to / from the property and other places around Panama was straight forward. Uber was typically prompt at picking folks up. I had a rental car for a few days and it was no problem for the valet to get the car in a quick manner.
I look forward to my next visit to Panama and will certainly stay at the JW again!
PS: I'm an Ambassador level in their frequent traveler program and thus have pretty high expectations.
Dear G4107WPjohnb,
Thank you for sharing your experience with us! We are thrilled that your stay at the JW Marriott Panama City was top-notch and that our team, especially Ms. Valeria, made your visit special.
We are glad you enjoyed our clean rooms, good views, quality food, and the safe and convenient location. It’s wonderful to hear that our staff's friendliness and professionalism met your high expectations as an Ambassador level member.
We appreciate your kind words and look forward to welcoming you back on your next visit to Panama!
Best regards,
Had a great experience!! AmeLio was the best! Thank you AmeLio!!! So helpful, kind and made sure we were ok! The hotel J.W Marriott was great, but had two situation that I felt could have been handle a different way, other than that, I had a blast!
Dear 729roosevelth,
Thank you for taking the time to share your experience with us! We're delighted to hear that your first vacation was memorable and that you enjoyed your stay at the J.W. Marriott.
We are especially pleased that AmeLio made your visit special. We will make sure to pass on your kind words. Our team strives to provide exceptional service, and it’s gratifying to know we achieved that.
We look forward to the opportunity to welcome you back and provide an even better experience.
Best regards,
Need a major upgrade! The building design on the outside is so unique!! The service is very good from the minute you get to the front of the building. The location is very central and right next door to a casino. Unfortunately the hallways and rooms need to be cleaned and updated. The view from our room was very nice but we could smell the stale air that never went away. Even the hallway was stale! The hotel needs a major overhaul. Would not recommend.
Dear Jamarikn,
Thank you for sharing your experience with us! We appreciate your compliments on our service and central location, as well as your observation of the unique design of our building. Your feedback is valuable to us, and we will relay it to the appropriate team so that we can improve and provide a more enjoyable experience in the future. We hope to have the opportunity to welcome you back and demonstrate our commitment to excellence!!
Excellent service! Staff is very polite and friendly without being intrusive. The pool serveci very nice and friendly. The bartenders at la cava get 5 stars as do the cleaning staff. Everybody went the extra mile to give good service. Management did a great job training and keeping the staff motivated. Good job
Dear Culture51144936112,
How delightful to read about your excellent experience at JW Marriott Panama! It's truly inspiring to see how the staff was friendly and courteous, without being intrusive, and how you enjoyed the hospitality at the pool and La Cava. Highlighting the dedication of the cleaning staff and the extra effort everyone made to provide exceptional service is truly remarkable. Management has played a crucial role in maintaining high standards and motivating the team.
Thank you for sharing your very positive experience.
We look forward to welcoming you back again soon!
