Need a major upgrade! The building design on the outside is so unique!! The service is very good from the minute you get to the front of the building. The location is very central and right next door to a casino. Unfortunately the hallways and rooms need to be cleaned and updated. The view from our room was very nice but we could smell the stale air that never went away. Even the hallway was stale! The hotel needs a major overhaul. Would not recommend.
Dear Jamarikn,
Thank you for sharing your experience with us! We appreciate your compliments on our service and central location, as well as your observation of the unique design of our building. Your feedback is valuable to us, and we will relay it to the appropriate team so that we can improve and provide a more enjoyable experience in the future. We hope to have the opportunity to welcome you back and demonstrate our commitment to excellence!!
Excellent service! Staff is very polite and friendly without being intrusive. The pool serveci very nice and friendly. The bartenders at la cava get 5 stars as do the cleaning staff. Everybody went the extra mile to give good service. Management did a great job training and keeping the staff motivated. Good job
Dear Culture51144936112,
How delightful to read about your excellent experience at JW Marriott Panama! It's truly inspiring to see how the staff was friendly and courteous, without being intrusive, and how you enjoyed the hospitality at the pool and La Cava. Highlighting the dedication of the cleaning staff and the extra effort everyone made to provide exceptional service is truly remarkable. Management has played a crucial role in maintaining high standards and motivating the team.
Thank you for sharing your very positive experience.
We look forward to welcoming you back again soon!
PRO: Very good hotel on the water in Panama City. Some rooms are a bity funky but the suite we were upgraded to was great. Good staff. Nice concierge lounge. Terrific swimming pools.
CON: A little dated can use a bit of redecorating and new furniture.
Dear IraAllen,
Thank you for your review of our hotel. We're delighted to hear that you enjoyed your stay overall, particularly the waterfront location, excellent staff, and amenities like our concierge lounge and swimming pools.
We appreciate your feedback regarding the decor and furniture. Rest assured, we take guest feedback seriously, and we'll consider it as we strive to continuously improve our facilities.
We hope to welcome you back in the future and provide you with an even better experience.
Thank you for choosing to stay with us!
We found the property very well organized, very clean and all restaurants were very well managed.
We especially like to mention the great attention that Chef Alain from Massi Restaurant provided every morning, as well our pool side waiter Denilson from Azul Restaurant he was consistent with his daily waitering service. This young guy definitely has what it takes to run his own show some day.
Dear Benedetto,
Thank you for your wonderful feedback. We're glad to hear you found our property well-organized, clean, and enjoyed dining at our restaurants.
It's fantastic to hear about the great service from Chef Alain at Massi Restaurant and Denilson at Azul Restaurant. We'll be sure to pass on your compliments to them.
We appreciate your kind words and look forward to welcoming you back soon for another exceptional experience.
One of the best bars to come to. If you want to have your tastebuds be delighted in complex drinks and a nice atmosphere then wait no more!! The bartenders Josue, Gabriel, and Kevin are the best. They can make any drink you want and suggest drinks you may find interesting!! All drinks are liquid gold and smooth going down!! Don’t hesitate to stop by when you are in the city!!
Dear sean3247,
Thank you for your glowing review of Cava 15 Speakeasy! We're thrilled to hear that you had such an exceptional experience at our bar. It's fantastic to know that our bartenders, Josue, Gabriel, and Kevin, made your visit memorable with their expertise and creativity. We take pride in crafting complex and delicious drinks, and we're delighted that you found them to be liquid gold. Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to the city! Cheers!
