PRO: Very good hotel on the water in Panama City. Some rooms are a bity funky but the suite we were upgraded to was great. Good staff. Nice concierge lounge. Terrific swimming pools.
CON: A little dated can use a bit of redecorating and new furniture.
Dear IraAllen,
Thank you for your review of our hotel. We're delighted to hear that you enjoyed your stay overall, particularly the waterfront location, excellent staff, and amenities like our concierge lounge and swimming pools.
We appreciate your feedback regarding the decor and furniture. Rest assured, we take guest feedback seriously, and we'll consider it as we strive to continuously improve our facilities.
We hope to welcome you back in the future and provide you with an even better experience.
Thank you for choosing to stay with us!
We found the property very well organized, very clean and all restaurants were very well managed.
We especially like to mention the great attention that Chef Alain from Massi Restaurant provided every morning, as well our pool side waiter Denilson from Azul Restaurant he was consistent with his daily waitering service. This young guy definitely has what it takes to run his own show some day.
Dear Benedetto,
Thank you for your wonderful feedback. We're glad to hear you found our property well-organized, clean, and enjoyed dining at our restaurants.
It's fantastic to hear about the great service from Chef Alain at Massi Restaurant and Denilson at Azul Restaurant. We'll be sure to pass on your compliments to them.
We appreciate your kind words and look forward to welcoming you back soon for another exceptional experience.
One of the best bars to come to. If you want to have your tastebuds be delighted in complex drinks and a nice atmosphere then wait no more!! The bartenders Josue, Gabriel, and Kevin are the best. They can make any drink you want and suggest drinks you may find interesting!! All drinks are liquid gold and smooth going down!! Don’t hesitate to stop by when you are in the city!!
Dear sean3247,
Thank you for your glowing review of Cava 15 Speakeasy! We're thrilled to hear that you had such an exceptional experience at our bar. It's fantastic to know that our bartenders, Josue, Gabriel, and Kevin, made your visit memorable with their expertise and creativity. We take pride in crafting complex and delicious drinks, and we're delighted that you found them to be liquid gold. Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to the city! Cheers!
The JW Marriott Panama is well located in Punta Pacifica, 20 minutes from the international airport, near to commercial and corporate offices, shops, restaurants, bars, the multiplaza pacific shopping center and the nightlife. In the hotel, there are several restaurants and bars, including "Masi", where an excellent breakfast buffet is served. There are 4 swimming pools, 2 are infinity pools with a breathtaking view. The fitness center is complete gym with a state-of-the-art equipment. The spa is outsourced. The rooms are modern and comfortable, excellent bed and linen, cable tv with a good variety of channels, excellent wi-fi, strong shower with luxury amenities. The elevators are panoramic with great views. Most of the team, are helpful and attentive, with the service of a 5 stars hotel. The executive lounge has a pleasant atmosphere, with excellent happy hour service, as well as the variety and quality of the foods and beverage served. The city and the place, do not have a beach, the water is turbid (brown) and dirty, the good beaches are far from the city, and transport is very expensive. The hotel has an excellent value.
Dear Andrenalini,
We greatly appreciate your thorough and positive review!
It's wonderful to hear that you had a fantastic experience at JW Marriott Panama and enjoyed our prime location, diverse amenities, and attentive service. We're pleased that you found value in our offerings. Your detailed feedback truly means a lot to us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.
Thank you for choosing JW Marriott Panama!
Terrible hotel for business don’t stay here.
As soon as I arrived, the person of the front desk started telling me how everything would cost me more than my original reservation. Including if I had more than one person in the room, regardless of the fact that the reservation was for two.
The rooms are poorly maintained, and the Wi-Fi doesn’t work very well .
Dear Mr. Rem230,
It's disheartening to hear that our service and facilities fell short of your expectations.
We regret any miscommunication regarding additional charges, and we will address this issue with our front desk staff to ensure that all guests receive clear and accurate information upon check-in.
We take your feedback seriously and will investigate these issues immediately to make the necessary improvements.
We understand the importance of a pleasant and hassle-free stay, especially for business travelers, and we are committed to providing a superior experience for all our guests.
We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to restore your faith in our hotel during any future visits.
