My family and I enjoyed our time at the Riu Plaza, in Panama City, Panama. The rooms were very clean, the lobby was always tidy and welcoming, and the staff was friendly.

I really enjoy my stay every things was very clean and the food was great people was very friendly and helpful

Don’t get fooled by the pictures in the website, the hotel looks like that but 10 years older. Everything is very old and used - tiles with pieces broken in the ends, stained carpets, a decade old towels and sheets (very very used). The shower opener was broken, the shower temperature varies from very cold to very hot. Big room, but everything was old and not well kept, lacking maintenance.

The pool is like a nightmare: very very very loud music (unbearable, like a pool party), very old and uncomfortable chairs (the place to seat has even a hole!), not enough places for even half of the people there.

The only thing I can compliment is the kindness of the personal, all of them very nice. From the reception people to the breakfast people, is rare to see such kindness. Breakfast is also very good with lots of variety, we really liked it

Would I come back? Before they refurbish it, not