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I checked in and within 30mins I checked out again. This place is terrible, dirty and filthy, has a terrible smell and very very unsafe. Visitors to Suva do not stay here the room I was put in the lock was not working and the balcony was conjoint with other rooms so strangers/guests can walk up to your room thus very unsafe as the doors are not good. Pay a bit more and stay in a better and above all cleaner and safer accommodation.
Date of stay: July 2018
Trip type: Travelled solo
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Business S, Manager at Town House Apartment Hotels Suva, responded to this review
Responded 21 May 2019
Bula Vinaka Sir/ Madam
Thank you so much for taking out your time to write a review on Townhouse Apartment Hotel.
We are so sorry that you had such a bad experience with us.Your comments regarding the place as being dirty and smelly has been looked into and now we have managers to check all the rooms before it is sold to any guest. AS for the door lock not working we have got our maintenance team to fix that and to keep a proper check on these daily.
once again please accept our sincere apologies and we do hope that in future we will be given a chance to serve you better.
Vinaka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Stayed for a night, ended up having to sleep on the couch due to bed bugs!! Poorly presented accomodation with dirty cupboards and wardrobes that are falling apart. Pretty expensive considering thr less than basic facilities.Would not recommend!!
Date of stay: July 2018
Trip type: Travelled with family
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Business S, Public Relations Manager at Town House Apartment Hotels Suva, responded to this reviewResponded 6 November 2019
Hi Preetika,
I'm sorry for the negative experience you had at our hotel but I assure you that we have attended to the issues you have highlighted.
-New Pest Control company has been hired -We are slowly replacing all old furniture with new ones.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The room was much larger than expected and had lovely views. I paid extra to have a room with hot water in the ensuite which probably made it a better suite so well worth it. Decor is very dated but serves it's purpose and the location is very handy to town. ?Pricey but not alot around in Suva. Breakfast included in price and was very good.
Room tip: Book a room with hot water as likely a better suite.
Date of stay: June 2018
Trip type: Travelled as a couple
Value
Location
Service
Ask Katrina H about Town House Apartment Hotels Suva
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We totally enjoyed our stay at Tania, located near our business location, and just a short walk to the main shops. Friendly helpful staff, facilities are a clean yet a little dated. The premises are currently undergoing a renovation, so hopefully our next stay will see good results.
Date of stay: July 2018
Trip type: Travelled on business
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It seems like other guests who have stayed here, I was allured to book based on the pictures provided on the website. My mistake. Granted, the reception and dining areas were small but pleasant looking upon arrival. However, once I booked in and made my way to my room the facility took a nose dive. The staircase was shoddy and the room itself was very basic, the bathroom/shower was reminiscent of a backpackers, and the bed was as hard as rock. I don't mind staying in in budget accommodation if I know to expect that but the room didn't meet my lowest expectations. The upside was the hotel is centrally located. I didn't stay for the rest of the nights I had book for but went elsewhere.
Date of stay: September 2017
Trip type: Travelled on business
Sleep Quality
Cleanliness
Service
Ask kevinhI1101EW about Town House Apartment Hotels Suva
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Overnight in a two bedroom apartment, a double bed and two single beds , for a overnight accommodation one cannot say much otherwise it has a kitchen equipped with a gas stove, bar fridge, jug, toaster n limited utensils such as knifes, forks n spoons otherwise no plates and pots. If you are on a long stay it would be good to go else where. Definitely a overnight family stay with external dinner
Date of stay: January 2018
Trip type: Travelled with family
Ask wencyn2017 about Town House Apartment Hotels Suva
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.