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Escape06577613731
Colo-I-Suva, Fiji

Marvelous service and hospitality

5.0 of 5 bubblesReviewed 1 Oct 2024
Had a meeting here in Holiday Inn and the staff have been nothing but excellent. From the meeting venue service and water change by Lucy Kolinisau to the ground floor by Seka to the events organiser Ronit. Marvelous job team and I can't wait for tomorrow.
Date of stay: October 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this review
Responded 4 weeks ago
Dear Guest,

Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.
Warmest regards,
General Manager.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (847)
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Reviewed 2 October 2024

A big thank you to the Banquette team at Holiday Inn especially to Lucy Kolinisau and Nina who were just a pleasure to work with. They worked to ensure that the entire room preps and set up was done on time and with ease. Thank you so much for your professionalism.

Date of stay: September 2024
Trip type: Travelled on business
Thank Michelle T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 4 weeks ago

Dear Michelle,

Thank you for your wonderful review. We're thrilled you had such a great time with us. Our team works hard to make every guest's experience memorable, and we're delighted that we hit the mark for you. Come back and see us soon.

Warmest regards,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2024

Had my mother inlaws birthday dinner for a table of only 6.
The food was amazing, served ontime (20mins), eventhough there were 9 tables filled. We were served by Naina and Loli, their service was impeccable, efficient and with a beautiful smile. They even sang happy birthday with a complimmetary solo cheese cake for my mother inlaw. Helpful too with the takeaways.

Vinaka Holiday Inn.

Date of stay: September 2024
Trip type: Travelled with family
Thank Tourist63617106017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 1 October 2024

Dear Tourist63617106017,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.
Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2024

There is lots to like about this renovated holiday Inn, including The usual comfortable rooms which I’ll ignore for now - Though I will say they are larger than most hotel rooms with lots of space and their own balconies – better than your normal Holiday Inn... And if you can, get a room with the balcony on the second floor facing the pool area – it’ll give you perfect pictures to send home with Blue skies, water, green grass and palm trees, And sunsets to die for.
But lots of hotels have that. What sets this one apart is it has the best breakfast buffet in Suva – better than some of the more expensive hotels – with lots of different food cultures represented, and the perfect egg and pancake chef on hand. 👌
And a great bar. It’s a place that the locals come to in the weekends.
Nearby are lots of excursions you can take to the almost deserted tropical Islands (eg Leleuvia was my fave 💚 !!) and go snorkelling, – we did that twice - , and the trip to Natalei eco-village to Moon Reef to see the Spinner dolphins was unique and worth a two hour drive.
The staff are wonderful – lots of people around to help with anything you want, and they very quickly fixed a leaky air conditioning unit.
I could easily stay here again. Cheers.

Room tip: The walls are thin. I could hear People talking in corridors. if you need quiet then ask for a room down the end, away from the stairwell.
Date of stay: September 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank cjim_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 1 October 2024

Dear cjim_11,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.

Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2024

Staff service was wonderful, I admire their friendliness, I loved the food, great variety, and the conference room, how it was set up, appreciate their assistance also on the 2nd day when we had a small misunderstanding, when one of our staff misplaced an item and was assisted by Lucy, lovely young lady.

Date of stay: August 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sailasa D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 1 October 2024

Dearest Sailasa D,

Thank you for your wonderful review! We're thrilled you had such a great time with us. Our team works hard to make every guest's experience memorable, and we're delighted that we hit the mark for you. Come back and see us soon! We will be sure to share your kind words with Lucy and our entire team, as they will undoubtedly be encouraged by your appreciation.

Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2024

Really good hotel, the staff are lovely, the room perfectly acceptable for the needs of a solo traveller. Internet was fast and rock solid really good for doing work, company VPN didn't drop out once.
Air conditioning was bit loud but you get used to it.
Bula Vinaka!

Room tip: Relax you're on island time!
Date of stay: September 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Flyer24034788272
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 1 October 2024

Dearest Flyer24034788272,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.
Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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