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naimilapoasa
Suva, Fiji

Best service

4.0 of 5 bubblesReviewed 15 May 2024
We attended a day workshop in this establishment. The room was clean and spacious, with good morning & afternoon tea, thanks for friendly service of waitress Lucy Kolinisau. Her service and assistance throughout the day to the group is irreplaceable and beyond compared. Thanks Holiday Inn for the best service rendered.
Date of stay: May 2024
Trip type: Travelled on business
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, responded to this review
Responded 19 May 2024
Dear Guest,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with Lucy and our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (809)
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Traveller rating
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24 - 29 of 809 reviews
Reviewed 14 May 2024

The conference was ready by the time the team arrived. The staff was friendly and welcoming. They provide additional support when we needed it. The response was quick. The meal were all amazing and tasteful. The washroom are easily accessible. The staff overall are very helpful.

Date of stay: May 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Thank Ralph M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, responded to this reviewResponded 20 May 2024

Dear Ralph,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.

Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2024

I had the most delicious Spinach & Sweet Potato Salad at Sirocco Restaurant (April 21,2024) prepared by Chef Elina. It is always a challenge finding a place in Suva after 9pm catering to special dietary requirements. Although the air-conditioning seemed to be a bit higher tonight, the exceptionally delicious food made up for it.
Vinaka (Thank You).

Date of stay: April 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Cleanliness
    • Service
Thank Aman S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, responded to this reviewResponded 3 May 2024

Dear Aman,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.

Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2024 via mobile

The atmosphere and value for money is great. A special mention for Laisani who is a huge asset to the food and beverage and hospitality section of the hotel. She is switched on, responsive and professional. We were impressed over a number of occasions with this person who absolutely got customer service, engagement and Itimely response. Holiday Inn she is an asset and clearly helped others who struggled with the situation and numbers on occasion. Cannot speak highly enough!! We have stayed across the world and Laisani would be an asset to any hotel

Date of stay: March 2024
Trip type: Travelled as a couple
Thank Inalch
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, responded to this reviewResponded 25 March 2024

Dear Inalch,

Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.

It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality.

We will be sure to share your kind words with our entire team, especially Laisani; as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2024

The freshest and chillest beers in Suva and Masi always makes it the best place to be. Great service and company always worth more then what you spend. One walks in to the Bula then recognition and Welcome back it makes you feel welcomed but also gives you that family belonging vibe. Always a pleasure just walking into the reception.

Room tip: On Fridays and weekends book in advance a table so you don't get disappointed.
Date of stay: March 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Escape06577613731
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, responded to this reviewResponded 18 March 2024

Dear Guest,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.

It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.

Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.

Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2024 via mobile

Great location with a view looking over Suva Harbour and walking distance to town. , Great food, great rooms., great pool, great view . Extremely friendly staff and awesome service. The bar serivce is fantasitc, especially from Masi and Savu.

Date of stay: February 2024
Trip type: Travelled on business
Thank 80bradh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, responded to this reviewResponded 26 February 2024

Dear Guest,
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
It's always rewarding to know that our efforts to provide true hospitality are being noticed and enjoyed.

We appreciate your wonderful feedback.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with Masi and Savu mentioned here & our entire team, as they will undoubtedly be encouraged by your appreciation.

Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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