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Brad H
Springfield Lakes, Australia

Holiday Inn Suva

5.0 of 5 bubblesReviewed 22 Feb 2024via mobile
Great location with a view looking over Suva Harbour and walking distance to town. , Great food, great rooms., great pool, great view . Extremely friendly staff and awesome service. The bar serivce is fantasitc, especially from Masi and Savu.
Date of stay: February 2024
Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this review
Responded 25 Feb 2024
Dear Guest,
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
It's always rewarding to know that our efforts to provide true hospitality are being noticed and enjoyed.

We appreciate your wonderful feedback.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with Masi and Savu mentioned here & our entire team, as they will undoubtedly be encouraged by your appreciation.

Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (861)
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Reviewed 19 February 2024 via mobile

I have always stayed in holiday inn for the past 4 years of visiting my families in fiji and its very friendly staff and I like to thank masi who works at the bar for surprise in 14th of January 2024 at 12 midnight with a cake and a happy birthday wish. I was totally impressed.thank u very much as he was the first person to wish me.

Date of stay: December 2023
Trip type: Travelled with family
Thank Trip31948199482
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 26 February 2024

Dear Guest,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with Eremasi and our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.
Warmest regards,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 February 2024 via mobile

Great venue.

Come routinely to stay and have a meal - service is fantastic and Erimasi in particular is an absolute legend!

Fantastic meals and ice cold beer on tap delivered quickly without even needing to be asked. Rooms are great and the view makes everything better.

Close to local amenities

Parking is ample.

Room tip: Try the beer
Date of stay: February 2024
Trip type: Travelled on business
Thank Semi-coherent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 16 February 2024

Dear Guest,
Thank you for your glowing review! We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team; especially Eremasi who is mentioned here, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2024

Typically when we visit Suva, we would stay at GPH, but we decided to try Holiday Inn this last trip We had four rooms booked, two with breakfast and two without breakfast. We were trying to compare the difference in cost eating at the hotel versus going out for breakfast. It was cheaper to eat outside but not much cheaper. So it is worth booking with breakfast.

The check in process was great. The staff were quite welcoming. The gentlemen at the front entrance were friendly and curious. Love their questions and curiosity to learn about our family and where we were from. They were really excited to learn that some of our family members had roots in Fiji. The one negative is that the rooms were not situated close to each other. We had two rooms on one side of the hotel and two on the opposite side of the hotel. We had kids in two of the rooms so that was not good for us. Even though we asked ahead that the rooms be close to each other.

Parking can be an issue if you are driving. Some nights when we got back late to the hotel, the parking lot is usually full and take awhile to find parking. The hotel can be busy especially the lobby area because there is a bar right next to the lobby. It was not a huge deal for us but something to be aware. Service was fine and rooms were clean. I think it was a good alternative to consider if you want to try a different hotel from GPH.

Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank AP Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 15 February 2024

Dear Guest,
Thank you so much for taking the time to share your positive feedback about your recent stay at our hotel. We greatly appreciate your kind words and are thrilled to hear that you had such a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
At our hotel, we strive to provide exceptional service and ensure that all our guests have a comfortable and enjoyable stay. We deeply regret that we fell short of meeting your expectations, and we take your concerns seriously. Please know that your feedback is invaluable to us as it helps us identify areas for improvement and make necessary changes.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.
Warmest regards,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2024

It’s been a great experience choosing holiday inn Suva for my 2 nights stay. I was welcomed with a spacious room that could cater for 3-4 people but I had it all to myself which was really nice. The room was spotless, and up to standard. I had a really long first night. I went for shopping the next morning and to my surprise when I came back the room was cleaned and everything back to its standard like no one stayed in the room.
The food and drinks was great and the hospitality provided by Eremasi took it to another level with the help of Nemani, making me, my family and friends who visited me at the hotel feel very welcomed. Very friendly staff, outstanding service and definitely recommend to anyone who’s looking to stay in Suva.

Room tip: Definitely recommend
Date of stay: January 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Penisoni V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 30 January 2024

Dear Penisoni,

We appreciate your wonderful feedback, especially regarding our service delivery during your time here with us. It's always rewarding to know that our efforts to provide True Hospitality are being noticed and enjoyed.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.

Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with Nemani, and our entire team, as they will undoubtedly be encouraged by your appreciation.

We hope to have the pleasure of hosting you again soon!

Best regards,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2024 via mobile

We stopped in for a meal here before our trip to Taveuni.
Our meals were fantastic…
I had the Roast Pork Noodle soup and my daughter had the chicken curry.
Bother meals were excellent at a good price. Very friendly and helpful service as well. Food arrived soon after ordering… definitely come back again.

Date of stay: January 2024
Trip type: Travelled with family
Thank 77thevine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Holiday Inn Suva, Owner at Holiday Inn Suva, an IHG hotel, responded to this reviewResponded 23 January 2024

Dear Guest,

Thank you for taking the time to share your experience on this platform, and for choosing Holiday Inn Suva; We are thrilled to hear you had a wonderful experience.
It is always our utmost priority to provide exceptional service and create a comfortable environment for our guests, and we are delighted to know that we succeeded in doing so during your stay. Our team works tirelessly to ensure that every aspect of our guests' experience exceeds their expectations, and your recognition is a true testament to their dedication.
Your positive review means a lot to us, as it reinforces our commitment to delivering outstanding hospitality. We will be sure to share your kind words with our entire team, as they will undoubtedly be encouraged by your appreciation.
Once again, thank you for choosing our hotel and for sharing your positive experience with others. We look forward to welcoming you back on your next visit and providing you with another memorable stay.

Warmest regards,
General Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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