Amazing staff, no complaints, it is awesome for the kids. Wonderful experience, food was amazing loved it. ❤️ They put shows on every night. Kids basically lived in the pool. Amazing house keeping, cleaned our rooms every night. Our highlight was we took the village tour and went to the school, that the staff planned.
From Alexis. Age 11.
Bula Alexis,
Thank you so much for sharing your wonderful holiday experience at Hideaway Resort & Spa! We're thrilled to hear that you had such an amazing time with us. It's fantastic that you enjoyed the staff, the delicious food, and the nightly shows. We're delighted that the pool and housekeeping services were highlights for you. Taking the village tour and visiting the school must have been a memorable experience! We hope to welcome you and your family back soon for more fun and adventures.
Best wishes,
The Hideaway Resort & Spa Team
We were married here so we have an attachment to the place.
It's looking very tired and run-down in some areas, including the accommodation, but it's still a great place to be - right on a reef where you can go snorkelling and swimming no matter what the weather.
It's also a fair price-range, and has a surf-break right out front.
The restaurant, however, needs to seriously lift its game. We could virtually not eat anything there and we survived on breakfast and fresh coconuts for the most part. We had a local village boy prepare some food for us and bring it to us (Lovo) so that was good.
We brought as much food with us as possible as we knew the restaurant standard was not good, from previous visit, but it was much much better as they used to have a buffet (2014) but now it's a la carte, and caters to the lowest common denominator but without actual skill or knowledge of preparing the food. How could you get Spaghetti Bolognese wrong? Well the chef did! It was oily, just hamburger mince, no bolognese sauce to be seen, and it gave me stomache cramps and I had to throw up a few hours later. Really not good.
Everything else is either fried, or ruined in some way.
It would be nice to see more traditional Fijian food on the menu - simple fare that satisfies and is more likely to be edible.
At breakfast, it was virtually impossible to get a vegetarian option other than the grilled tomato, and fruit. My vegetarian friend had to beg the chef to make him something every day (he stayed for over 10 days, and still they never catereed for him) .....and I just survived on grilled tomato on bread which I brought myself (the bread and pastries are dreadful).
Sorry, but don't come here if you expect to eat well. We aren't big eaters so we could survive on minimal food and the snacks, nuts, cheese and crackers we brought from home.
And don't bother going to the roadhouse for food either (the pizzas are shockingly bad, although the Asian food was passable and well-priced).
I wrote to the management with my concerns a few months ago, but they haven't acknowledged it nor replied, so here I go with a public review which I hate to do really.
They simply need to get their chefs trained properly and be able to make basic food well.
I was even told that they can't get ripe tomatos on the island (by the Brazilian guy who runs the pizza place at the Roadhouse) or even pizza sauce (of which there was none on the pizza) so they like making all sorts of excuses for the poor food they serve in Fiji.
Do yourself a favour, head to the supermarket when you get off the plane, stock up on food, buy a small burner stove and cook up your own dinners (bring a frypan and saucepan) and you'll have a great time.
We had a waterfront bure and it's a wonderful, peaceful experience so if you're in to a low-key, back to nature experience, this is the perfect place - no fancy 5-star treatas here.
We had 6 kittens and two mother cats move in with us, which we encouraged and enjoyed, but if you don't like cats, think twice about staying here as they will try to endear themselves to you.
I hope that someone injects some funds into upgrading the resort as it's truly unique with its individual bures and huge collection of stained glass windows in each bure and in the main dining building.
So much to love about this place, but definitely not the food.
Bula
Thank you for sharing your detailed feedback with us. We appreciate your loyalty and attachment to Hideaway Resort, especially since you were married here. We're pleased to hear that you enjoyed the location for snorkeling and swimming, and found it to be a fair price-range with a good surf-break.
We apologize for the disappointing experience with our restaurant and the issues you encountered with the food quality. Your concerns have been taken seriously, and we are addressing them with our culinary team to ensure improvements are made. We understand the importance of providing diverse and delicious dining options, including more traditional Fijian fare.
We regret any inconvenience caused during your stay and appreciate your suggestions regarding self-catering options. Your feedback regarding vegetarian options at breakfast is noted, and we will work to enhance our offerings in this regard.
We value your feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a better experience in the future.
Vinaka
How lucky were we as a family of 11 to be treated like royalty during our stay at the Fiji Hideaway Resort and Spa. All day everyday we enjoyed the snorkelling off the beach, buffet breakfast, pool aerobics, sundance, more swimming, happy hour, Tagaqe children's choir, school / village tours, always something to keep the whole family entertained. Not forgetting the wonderful ladies at reception, who always had a smile and a big Bula for us all. For some it was their first visit , but not their last, for others many time returnees and definitely not their last.
Until we all meet again Sota Tale
Bula
Thank you for your fabulous review! We're thrilled to hear that your family of 11 had such a wonderful time at Fiji Hideaway Resort and Spa. It's fantastic that you enjoyed snorkeling, pool aerobics, and the various activities we offer. We're delighted that our buffet breakfast, Tagaqe children's choir, and village tours added to your enjoyment.
Our reception team is grateful for your kind words and will be delighted to hear that their hospitality made your stay memorable. We look forward to welcoming you all back for more unforgettable family moments!
Vinaka,
Fiji Hideaway Resort and Spa
Overall it was a great trip. We spent 7 nights and the grounds were beautiful, the sea water was perfect for snorkeling, the food was good but, we paid to a Deluxe Beachfront Bure and we never got into one. I think we ended up in a Beach Front Bure which had not been refurbished. Lets say it was showing the years of use. No matter who I talked to at the front desk I was never given a reason for not getting the room I paid for which put a damper on the entire trip but we made do with what we were given. We will make another trip to Fiji but not the Hideaway Resort.
Bula
Thank you for sharing your feedback with us. We're glad to hear that overall, you had a great trip and enjoyed our beautiful grounds and excellent snorkeling opportunities. However, we apologize for the disappointment regarding your room allocation. We understand how important it is to receive the accommodation you booked, and we regret any inconvenience caused.
Your comments have been shared with our management team to ensure that such issues are addressed promptly and efficiently in the future. We appreciate your understanding and hope that you will reconsider and give us another chance to exceed your expectations on your next visit to Fiji.
Warm regards,
Hideaway Resort & Spa
Enjoyed a brief stay at the Hideaway with my young family. First time here, but we have stayed at other Coral Coast resorts.
As usual, the Fijian people are amazing and made our visit memorable.
Our 2 bedroom Bure suited our needs albeit very basic. Nothing particularly flash. Arrived as a young family of 5. However, there was no chance of getting us into a queen bed and 2 singles. No problem - Housekeeping whipped up another single bed in minutes. Issue resolved. Spent most of our time at the pool. Good size and clean. We travelled during a quiet period, so never busy at lounge chairs.
Restaurant was available for breakfast lunch and dinner. Food was typical cereal, pastries, etc. Need to find restaurant staff and let them know if you want hot breakfast (eggs, sausage, bacon, etc).
We got tired of this and opted to eat 10 minutes down the road at Baravi Cafe and Handicrafts. Food is cheaper and better quality.
Activities staff did a good job. Special mention to Kini, who always included us in various activities. The Sundance was a hit with my kids.
I'm not a big fan of the occasional company of a stray dog roaming the property. Nor the several cats. Not a big issue, however, not experienced elsewhere.
I would say that we still very much enjoyed our stay however you need to accept that you get what you pay for. There are several 5 star resorts around that will cost you way more but will deliver the same beaches, pools, and sun.
