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Kim S
Wisconsin

First Class Stay

5.0 of 5 bubblesReviewed 10 Mar 2024
This Outrigger was amazing - even better than Hawaii's resorts.
1) The hospitality and staff throughout the resort were professional, polite, and always willing to help!
2) The evening beverage/butler service was a nice touch to provide a light snack before dinner.
3) Wonderful variety of daily activities to participate in.
4) Exceptionally clean public bathrooms, even by the pool area.
5) The food at the Sundowner Bar and Grill was delicious (salmon, filet, pizza, fish and chips). Yummy!

The Outrigger provided relaxation in paradise at the end of a three week vacation.
Date of stay: March 2024
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Darren Shaw, Other at Outrigger Fiji Beach Resort, responded to this review
Responded 12 Mar 2024
Bula kim
Thank you so much for taking the time to review Outrigger Fiji Beach Resort. One of the pleasures of my job is sharing guest feedback with the team and I can’t wait to read this review at our next meeting. I’m so happy that you enjoyed 5 key areas as outlined in your review and we were able to provide you with a great stay. I hope you will return soon.
Sincerely,
Darren
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    52 - 57 of 4,589 reviews
    Reviewed 9 March 2024

    I’ve just finished my Bobo massage at the Bebe Spa and to sum it up in one word, magnificent! My massage therapist, Alena, made me feel very welcomed, relaxed and cared for. The most relaxed I’ve been in a long time and would recommend everyone come and experience a treatment with Alena and the wonderful staff at Bebe. Thank you once again and I will definitely be back one day! Vinaka!

    Date of stay: March 2024
    Trip type: Travelled with family
    1  Thank Nicole L
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Darren Shaw, Other at Outrigger Fiji Beach Resort, responded to this reviewResponded 13 March 2024

    Vinaka Nicole for the winderful Bebe Spa review.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 7 March 2024

    My husband Ryan and I got married at the Outrigger Fiji Beach Resort 29.02.24 - we had such an amazing experience, everything went seamlessly. Darcy from Fiji Island Holidays helped us every step of the way, answering all of my many questions and organising our flights, accomodation and all of the extra final touches! Fozia, our wedding coordinator was also absolutely amazing and ensured our day was perfect and that everything ran smoothly, keeping us up to date with what was happening and ensuring we were fully a part of the process. The staff at the Outrigger were so friendly and welcoming and we couldn’t be happier with how it all turned out! We highly recommend the Outrigger Fiji Beach Resort if you are wanting an amazing, stress free Fiji wedding or getaway! Vinaka! Dana.

    Date of stay: February 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    1  Thank Dana E
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Darren Shaw, Other at Outrigger Fiji Beach Resort, responded to this reviewResponded 13 March 2024

    Bula Ryan and Danae
    Thank you so much for selecting Outrigger Fiji Beach Resort for your wedding celebrations. Im delighted you have taken the time to review your stay and time with Fozia. One of the pleasures of my job is sharing guest feedback with the team and I can’t wait to read this review at our next meeting. I’m so happy that your wedding was a success enjoyed and we were able to provide you with amazing memories. I hope you will return soon.
    Sincerely,
    Darren

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 3 March 2024 via mobile

    Overall this was a very pleasant stay. Room was comfortable, breakfast was excellent and the Sundowner served up good pizzas. The location is perfect being right on the beach and the grounds are majestic. I can’t give 5 stars because the rooms need a freshen up. The screen doors to the balcony showed up different shades of paint for touch ups, the hot water was luke warm on the last few days and the air con couldn’t be adjusted which made for very hot nights. Also, resort restaurant prices are too high for what you get eg the prawn salad at the Sundowner was smaller than entree size- the food and prices are better a short walk away at the Crab Shack and the Beach Bar & Grill. Also, a special shout out to the scuba instructor Aaron. He was patient, calm and an overall great guy.

    Room tip: Eat out at restaurants a short walk away from the resort
    Date of stay: March 2024
    Trip type: Travelled solo
    1  Thank Stealingminnie
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Darren Shaw, Other at Outrigger Fiji Beach Resort, responded to this reviewResponded 13 March 2024

    Bula stealingminnie,
    I’m pleased that you had a very good stay with us and took the time to share your feedback. I am surprised you feel our rooms need a refresh especially after a 15mil USD refresh in the last twelve months. We hope that you will return to Outrigger Fiji Beach Resort when you visit next.
    Sincerely,
    Darren

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 28 February 2024

    Bula 2nd time back and had an amazing time. Kids loved the kids club. Adults enjoyed the cocktails and various activities. Rooms were clean and Talai service always helpful to our requests Staff were great and as always friendly and very welcoming. Will be back again for sure . Vinaka

    Date of stay: February 2024
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    1  Thank Roland G
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Darren Shaw, Other at Outrigger Fiji Beach Resort, responded to this reviewResponded 3 March 2024

    Vinaka Roland for the 5 star review!

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 11 February 2024

    Big resort, nice gardens, has a beach. Rooms were nice.

    Service.
    Some service areas, could be uplifted. Had food and drink/cocktails orders forgotten about, being served in some of the Restaurants was a little slow, and food can come out before drinks. Buffet breakfast was good.

    Buggy
    There are buggies to take you around the resort, friendly team who would drive you around.

    Staff
    Broadly friendly and always try to assist where they can

    Location
    Long drive from airport and to most day trip (over and hour).

    Activities
    activities are organised for customers.

    App
    Most things run through an app, paper signature needed for some order slips.

    Date of stay: February 2024
    • Trip type: Travelled with friends
      • Value
      • Location
      • Service
    1  Thank 244reb
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Darren Shaw, Other at Outrigger Fiji Beach Resort, responded to this reviewResponded 13 February 2024

    thanks for the review and apologies we did not deliver to a 5 star level.
    we will share with the team for improvement.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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