Name: Bees and Honey at The Intercontinental
Item: InterContinental Fiji Golf Resort & Spa, an IHG Hotel
Rating: 5
Author: Relax25569254077

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All reviews navo restaurant the club lounge golf course kama lounge natadola bay adults only infinity pool toba bar and grill beachfront suite club staff planet trekkers day bed bula bus kids club lagoon view outdoor bath garden room beach front

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Getaway35082356886

2

Reviewed 4 July 2024

Overpriced but Fab beach!

We came here because we had heard great things about the actual beach to be honest. Have been to Fiji 8 times and were so disappointed with this hotel.

The beach was beautiful and thank goodness.

Our first room was overpriced and also the neighbours looked right on to our bed. We had curtains but seriously we wanted to look on to our view the garden and other people’s room.

I complained respectly and we were moved after about 3 hours upstairs( so much better) but then looked into our previous room very funny. Anyway food overpriced especially at the top restaurant and staff seemed so unhappy although all female staff were brilliant. I suspect most of the men working at the hotel were failed rugby players very ignorant.

Anyway I say visit the islands especially Paradise Cove.

Room tip: Don't stay here go to the islands

Date of stay: July 2024

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Thank Getaway35082356886

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bula Getaway35082356886,

Thank you for you for taking the time to pass on your personal thoughts on your stay to us via TripAdvisor.

We do very much appreciate the feedback on our beautiful beach. I understand both our Chef Indrashis and Executive Resort Manager Ravikash, managed to locate you prior to your departure this morning and arranged complimentary lunches to take away. We are very surprised and disappointed to read around your gender based feedback which is most unusual and also your refusal to pay on check out charges that was clarified on your confirmation and on also on check in. Please note the InterContinental Fiji Golf Resort & Spa is proudly locally owned by the Fiji National Provident Fund (FNPF), Fiji’s largest financial institution, FNPF is Fiji’s sole superannuation fund dedicated to securing the future of all Fijians and as always we encourage our guests to provide their feedback.

Thank you again and we appreciate the opportunity to respond.

Vinaka and kind regards,
Lachlan Walker
Portfolio General Manager – FNPF Owned Hotels & Resorts Fiji

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VBeames

Australia

84

Reviewed 2 July 2024 via mobile

What an experience! 15/10 for service.

We chose this resort for my husband's 50th and had the most amazing time.

The resort caters for adults only and families with children and, has such amazing facilities.

Our stay included the Club and this just added to an amazing experience and stay.

The whole resort was amazing and all staff throughout the resort were wonderful and provided the best hospitality and service we have ever encountered.

A few staff that went above and beyond are below, some names have slipped my memory however all staff need congratulating:
Club:
- Julia (went above and beyond for my husband’s 50th birthday celebrations)
- Narooma
- Simonee
- Lee
- Logan
- Una
- Lodi
- Moses
- Silina
- Delhi
- All other staff

Navu:
- Matthew
- William
- All other staff

Hydro Sports:
- Taylor
- Abo
- Sam
- Jack

Spa, Adult pool, Buggies, Restaurants, Kama Lounge, Lobby
- All staff

Cocktail challenge:
-JT
- Gentleman who blew horn and did touch lighting ceremony (name has slipped my mind). (Also remembered us a couple of days later when assisting with fresh towels for the pool and went out of his way to chat with us)
- All staff

Thank you Intercontinental Fiji xx

Date of stay: June 2024

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2 Thank VBeames

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bula VBeames,

Thank you for your fantastic feedback! We're thrilled to hear that you and your husband had an amazing time celebrating his 50th birthday at our resort.

Our team, especially those you mentioned, will be delighted to hear your praise. We strive to provide exceptional service and it’s wonderful to know we succeeded in making your stay memorable.

Thank you for choosing Intercontinental Fiji. We look forward to welcoming you back soon!

Vinaka,
Whitney Rounds
Executive Assistant to the Portfolio General Manager

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Melissa F

Sydney, Australia

51

Reviewed 16 June 2024

unforgettable holiday

An absolutely unforgettable family holiday in paradise. From the moment we arrived we felt welcomed beyond belief. The property is outstanding, rooms 5 star. restaurants with many choices for our 6 night stay, staff incredible and the best beach snorkelling. The bar was always a great way to start our night watching the fire lighting ceremonies whilst enjoying our cocktail.The Day Spa absolutely 5 star not to mention the facilities to have a beachside massage in a cabana. The property has many activities along with a little gift shop and mini mart for those essentials required. Also a great medical centre if needed. We will deifinitely be returning to this amazing property and highly recommend to anyone wanting a fabulous 5 star break.

Room tip: Pools were fabulous and plenty of chairs for people. A beautiful adults only pool if you feel like a little break from the kids pool.

Date of stay: May 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bula MelissafM9428MW,

Thank you for your wonderful feedback! We're thrilled you had an unforgettable family holiday and enjoyed our property, amenities, and staff. Your recommendation means a lot to us. We look forward to welcoming you back for another fabulous 5-star experience!

Vinaka,
Whitney Rounds
Executive Assistant to the Portfolio General Manager

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MelindaAU88

Andalusia, Alabama

8988

Reviewed 16 June 2024

Beautiful Resort on Gorgeous Bay

This resort was like being in a tropical jungle. The staff were amazing and the service was the best. Rooms clean and nice. Natadola Bay was one of the prettiest places I have ever seen. We enjoyed the Spa and our daughter did the Scuba certification with 4 dives and she loved. I would highly recommend.

Date of stay: June 2024

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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bula MelindaAU88,

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the tropical ambiance, our exceptional staff, and top-notch service. It's great to know you found the rooms clean and appreciated the beauty of Natadola Bay. We're delighted your daughter loved her Scuba certification experience. We hope to welcome you back soon!

Vinaka,
Whitney Rounds
Executive Assistant to the Portfolio General Manager

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lj64

Sydney, Australia

608

Reviewed 16 June 2024 via mobile

A fabulous holiday

There are loads of wonderful things about this hotel such as location, reef out the front of a spectacular beach. Staff super friendly and go above and beyond for guests. A few concerns such as a $400fj deposit per night which we fought and won a waiver. Stupid hotel rule. A very long check- in/ argument over this not being on any paperwork. Plus a long checkout. Tip…,You gotta monitor your billing . Room could have been cleaner

Room tip: Expect haggling at checkin regarding the bs hotel policy of daily deposit , like the usual but much cheaper 1 off hotel bond. Check ur bill

Date of stay: June 2024

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1 Thank lj64

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Bula Vinaka LJ64

Thank you for taking the time to pass on your lovely feedback around our Resort and we are thrilled you had a fabulous stay.
.
The comments on our staff going beyond and the spectacular beach is very much appreciated, thank you. We’d welcome some more feedback around your billing and as your review remains anonymous, we are unsure of the details, Ravikash Nand our Executive Manager would welcome more information to investigate and ensure this does not occur again along with your feedback on room cleanliness; thank you.

Please note the pre deposit is certainly not a stupid rule, when you are traveling overseas, it is imperative all guests have sufficient funds to settle their account on check out, certainly a predicament to all if you do not, in a different country to your own. For your stay at the Resort ( this is on our website along with registration card and all booking confirmation's ) a pre-authorisation amount of F$400 per night will be run against your choice of payment at check-in, based on the number of nights you will stay and rooms booked. We will contact you throughout your stay should your balance exceed the preauthorisation amount, if this occurs, we appreciate your kind understanding and please do not be offended when our team contact you. This will avoid any unforeseen surprises on departure for either party. This preauthorisation is a temporary hold on funds that will act as a security deposit for payment against incidentals such as restaurants, bar, spa, kids club, boutique purchases, activities and all other spend incurred during your time with us. Your final incidental bill will be settled against this preauthorisation amount with the balance released to your credit card; please note that this process can take up to 7 to 14 business days.

Once again Thank you again for choosing to stay with us,

Warm regards

Vinaka Vakalevu

Lachlan

Lachlan Walker
Portfolio General Manager – FNPF Owned IHG Hotels & Resorts Fiji

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Bees and Honey at The Intercontinental - InterContinental Fiji Golf Resort & Spa, an IHG Hotel

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