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foziya
Viti Levu, Fiji

Birthday and family time

5.0 of 5 bubblesReviewed 26 Feb 2024via mobile
We just returned from our 2 days of stay at this beautiful resort.

Arrival
It was absolutely amazing, and I would say a grand welcome, I personally loved Mosese's energy,he was so lively, and the serenader was just outstanding.

The lovely lady served our welcome drink, and we straight up headed for our check-in. Kiti was wonderful and was definitely patient with my kids. She gave my son a welcome book with coloring pencils whilst engaging with us.
Check-in was seamless and was very fast.

Mosese took us to our lovely room,I was so amazed seeing the room and a beautiful welcome card by our room maid,Sainiana N.

Since it was raining, we ordered room services and headed to the pool as soon as the rain stopped.

One thing that won my heart was that although we are locals, the treatment we received from the staff was just WOW,they made us feel very special in all aspects.

We went for dinner at Toba restaurant the food was lovely, Adi was outstanding,l her service was too good. Loved the fact that staff knew our names. We felt like we were amongst family. Reijieli, the restaurant manager she was absolutely amazing.

The next morning, we went to sanasana for the buffet breakfast, and it was the best,Vatemo was very efficient with the services.

For lunch again we were at the toba restaurant,where we met Jone he was super friendly.

For dinner, we went to the fijian buffet, we celebrated my son Zaydens' 4th birthday, and the staff sang a beautiful birthday song. Although my son was acting up, they were so patient.

We checked out on Sunday morning, and I was so upset,like it's said "happy moments passes in a jiffy." it was a beautiful stay, and everything seemed so beautiful.

We will definitely come back to this beautiful paradise.
Date of stay: February 2024
Room Tip: I highly recommend this resort.
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this review
Responded 29 Feb 2024
Bula Roam18798776943,

Thank you so much for your heartfelt feedback! We're thrilled to hear that you enjoyed every aspect of your stay, from the warm welcome by Mosese and the outstanding service by Kiti to the delicious meals at Toba and the heartwarming birthday celebration for Zayden. Your kind words mean a lot to us, and we look forward to welcoming you back to our beautiful paradise in the future.

Vinaka,
Whitney Rounds
Executive PA to the Area GM
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 24 February 2024

My husband and I went for a 10 day golfing holiday at the Intercontinental Fiji in April 2023.
On the second night we both had the fettuccini marina, within 2 hrs i had the worst reaction with food poisoning. Spent the next 4 days in bed.
My husband tried the fettuccini marina while I was bed ridden and thought it must have been something I had for lunch.
He also was struck down with food poisoning and spent the next 5 days in bed.
Our golf holiday was cut to 2 days instead of 10.
A lot of money spent on the most expensive king ocean front room and all we got was the refund of our 2 meals.
We are going to give them one more try in June 2024 as the golf course was magnificent. We will be very cautious about what we eat.

Date of stay: April 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank traceysK2393GS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 26 February 2024

Bula TraceysK2393GS,


Thank you for sharing your feedback with us from your stay in April 23 well over 10 months ago and we surprised to receive this review now.


The team look forward to making your next stay memorable for all the right reasons, however as your review remains anonymous Ravikash Nand our Executive Manager would welcome an opportunity for you to get in touch prior to arrival.


Vinaka Vakalevu,
Lachlan Walker
Portfolio General Manager - FNPF Owned Hotels & Resorts Fiji

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2024

Such a great hotel, facility, and beach. Has everything you need for a fabulous holiday. Remote and relaxing, amazing hotel rooms, and restaurant options. There feels like there is something for everyone. Well worth the trip south to stay here.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Companion46581
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 19 February 2024

Bula Companion46581,


Thank you for your feedback! We're thrilled to hear you had a fabulous holiday and enjoyed our remote and relaxing location, amazing hotel rooms, and diverse restaurant options. We appreciate your kind words and look forward to welcoming you back on your next trip.

Vinaka,
Whitney Rounds
Executive PA to the Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2024

Stayed for five nights in a garden view room with my family.

This was a gorgeous place to stay - beautiful gardens, a couple of nice pools, everything lush and tropical.

The staff were lovely, we were welcomed upon arrival with a shell necklace and drink and they were always friendly and helpful whenever we needed assistance.

The room was clean and well-maintained; we had breakfast buffet included in our accommodation package and it was well-stocked with plenty of delicious options to eat and drink.

They organised a lot of fun activities for the children to participate in.

Overall a great place to stay for a family holiday, plenty of activities to keep everyone entertained and lovely people working there. Vinaka!

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank jennihC7956BG
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 19 February 2024

Bula JennihC7956BG,

Thank you for your wonderful feedback! We're delighted to hear that you and your family enjoyed your five-night stay in our garden view room. It's fantastic to know that you appreciated our beautiful gardens, pools, and tropical surroundings.

We're especially pleased that our staff made a positive impact on your experience, from the warm welcome with a shell necklace and drink to their ongoing friendliness and helpfulness. It's heartening to hear that the room met your expectations in terms of cleanliness and maintenance, and that the breakfast buffet provided a variety of delicious options.

We're thrilled that the organized activities for children added to the overall enjoyment of your family holiday. Thank you for choosing to stay with us, and we hope to welcome you back for more memorable experiences in the future. Vinaka!

Vinaka,
Whitney Rounds
Executive PA to the Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2024

The most amazing people and place, we stayed for 4 days with the Club Indulgence package, worth every cent and more. The team at the Club Intercontinental were unreal, they spare nothing to make your stay memorable. The entire Resort feels like a big family, nothing is ever to hard for them to make sure your stay is memorable. It was my first time to Fiji and we are already planning a second visit in a few months time.

Room tip: Book Club Intercontinental
Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Camper30938249130
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 16 February 2024

Bula Camper30938249130,

Thank you so much for your glowing feedback! We're thrilled to hear that your experience with our Club Indulgence package exceeded your expectations. Our dedicated team at Club Intercontinental is delighted to have contributed to making your stay memorable. We look forward to welcoming you back for another fantastic visit to Fiji in a few months!

Vinaka,
Whitney Rounds
Executive PA to the Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2024

We loved our stay at the intercontinental.
We had 9 days of absolute bliss where we met some lovely people both staying and working here!
The service was top tier as we spent a lot of time at the adults pool and ate a lot at the Toba bar (steak sandwhich and the beef rib were unreal).
Aliti, Roi and Napoleon were looking after us for the 9 days and are some of the most friendly amazing staff we’ve ever met anywhere!

Over at the Karma lounge we also enjoyed some delicious snacks and a fantastic fire show!

Highly recommend for an incredibly relaxing holiday !!!

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Peter X
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 13 February 2024

Bula Peterx690,

Thank you for your feedback. We're thrilled to hear you had a fantastic stay at Intercontinental. It's wonderful to know that our team members, Aliti, Roi, and Napoleon, made your experience memorable. We appreciate your recommendation and look forward to welcoming you back for another relaxing holiday.

Vinaka,
Whitney Rounds
Executive PA to the Area GM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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