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Sharongai
Shellharbour, Australia

My happy place

4.0 of 5 bubblesReviewed 5 Mar 2023
Lovely resort food was excellent drinks and supplies expensive however the facilities are excellent. We had a very relaxed 7 days at this resort . The Fijian people are so friendly and happy . Checking out was easy fully recommend The Intercontinental.
Date of stay: February 2023
Room Tip: Take aeroguard as it is $30 Fijian for a small bottle .
Trip type: Travelled as a couple
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this review
Responded 7 Mar 2023
Bula Sharongai

Thank you for your recent stay and your lovely feedback. The team and i look forward for your return stay.

Vinaka
Ravikash Nand
Executive Assistant Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 1 March 2023

After several days in Denarau Island packed with activities, we decided to spend the last couple days of our trip at Intercontinental to just wind down and relax, and this place was perfect for that. Great facilities, comfortable room, good service, fast wifi, and a wide range of restaurants and activities. The beach in front of the resort is also fairly good for surfing/bodyboarding you're into that. The resort even provided me with a boogieboard for free for 1 hour to join in with the other surfers that were out that day. My wife used the spa services and said that it was decent (nothing stellar, but okay for the price). While I liked the pools on-site, we found ourselves going to the family/kids pool more often for the shade (the adult pool is completely uncovered). If you're an IHG rewards member, you can also request a late check-out. I signed up for free during check-in and we were able to check-out at 6pm since we had a night flight. So we basically got an extra day for free.

Date of stay: February 2023
    • Rooms
    • Cleanliness
    • Service
1  Thank 504RichS
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 3 March 2023

Bula vinaka

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. Thank you for signing up to IHG One Rewards Club.

Thanks again for staying with us. We hope to see you again soon!
Yours Sincerely,
Ravikash Nand
Executive Assistant Manager
ravikash.nand@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 February 2023 via mobile

I give this 4 out of 5 stars Soley, because the room needs updating asap ! Terrible beds and pillows ! Stayed in the 1 bed suite club lounge and the room is dated and the housekeeping needs to make sure the properly clean the room. Now on to the amazing things ! The staff! Moses and Sala in the Club lounge were absolutely AMAZING along with all the staff up there! Seriously there is nothing they won’t do for you ! And they are so genuine!
Now on to Navo ! We are here 5 nights in a row! The food is amazing the freshest seafood you can find! And again the staff every single one was amazing! Even though we were there every night, they always made us feel special! Loami made sure she always thanked us when we walked and and sat down!! Again it’s the staff that made our trip memorable! The spa needs some updating! A lot of the robes had rips in them, and the towels were discolored ! The massage was amazing ! I have to shout out every buggy driver in the Resort. They were amazing so friendly so happy. Regardless of all the updates that they need in the resort, I would definitely stay here again and it all has to do with the amazing staff love from New York City!

Room tip: Definitely book the club lounge it’s worth it ! Everyday high tea and canapés at night .
Date of stay: February 2023
Trip type: Travelled with friends
Thank rpoli12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 3 March 2023

Bula Vinaka

Thank you for your recent stay and lovely feedback. We take note of your feedback and have plans for our renovation. We would have had the renovations done earlier but due to Covid19 things got changed.

Please feel free to contact me directly should you need any assistance for your next stay.

Vinaka
Ravikash Nand
ravikash.nand@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2023

From Check-in, welcome drinks, membership status recognition to F&B staff at Sanasana Restaurant, Kama & Toba, as well as chefs by the breakfast buffet to Recreations Team (Crab Race was fun), the entire team was just AWESOME! We have stayed at all Denarau properties but no one can beat InterContinental Fiji! Service delivery was just exceptionally great at every area of the Resort. My 5 year-old daughter was crying on our ride back home, not wanting to leave the resort, & that's the 1st time she's done that. I knew right then, that that was her best place ever that she has stayed in. VINAKA VAKALEVU Team InterCon.

Date of stay: February 2023
    • Rooms
    • Service
Thank Onyx_Vee
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 3 March 2023

Bula and thank you for your lovely feedback. We hope to see you again on your next stay.

vinaka
Ravikash Nand
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2023

I recently had the pleasure of the staying at the intercontinental Fiji for 9 nights and what a wonderful time I had! The hotel grounds were immaculate, the staff are amazing people (who always make you feel welcomed) and our club room with a plunge pool absolutely exceeded our expectations. We had club access and were delighted with the kindness and attentiveness of the team, not to mention the delicious canopies and the ‘Fiji’ style cocktails - thanks petah, watakini and Pio! My highlight would have to be dinner at Navo restaurant which serves fresh, locally sourced seafood - it was divine. Something that definitely sets the intercon natadola bag apart from other clubs is the fact that you have world class snorkelling (coral reef and many, many colourful fish) literally a 20 metre swim from the resort’s beach!! Can’t recommend the hotel more highly. It is a terrific place for couples, friends and family alike.

Date of stay: February 2023
Trip type: Travelled with friends
Thank saragN6201FQ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 3 March 2023

Bula vinaka

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, so we value your feedback. We will be sure to pass your kind words along to the team members. Thanks again for staying with us.

We hope to see you again soon!

Yours Sincerely,
Ravikash Nand
Executive Assistant Manager
ravikash.nand@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2023

If a goodbye sung in a 3-part harmony isn't enough to have you coming back, I don't know what else one can do. Intercontinental Fiji is by far one of the best experiences I have had in a resort! From the staff's hospitality, warmth, and attention to detail to the excellent food and dining experience (would highly recommend Navo restaurant for a beautiful dinner). We stayed in a club room, with access to the club lounge. By the end of our stay staff knew who we were and my alcoholic preferences. Without a doubt, I would recommend this resort to anyone and everyone.

Date of stay: February 2023
    • Value
    • Cleanliness
    • Service
Thank andrewpM405YD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
InterContinental Fiji, Owner at InterContinental Fiji Golf Resort & Spa, an IHG Hotel, responded to this reviewResponded 3 March 2023

Bula Andrew

Thank you for your recent stay and lovely feedback. We hope it won't be too long before we see you again.

Vinaka
Ravikash Nand
Executive Assistant Manager
ravikash.nand@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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