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$213
Breakfast included
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Mercure
$215
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Got2try
Sydney, Australia

10 nite stay

Review of Mercure Nadi
4.0 of 5 bubblesReviewed 13 Mar 2024via mobile
We arrived at the Mercure a bit after lunch, thinking our room might not be ready. To our delight, the deluxe room 118 was ready, and we could park outside our room. Just like the Motels here in Australia. The beautiful receptionist, Mercle (we think that's his name), greeted us with his big Fijian smile. What a delight ! All staff we came in contact with were/are outstanding, a real credit to Accor. Each morning, we had breakfast included. The first night we stayed in and ate in the restaurant, we had our complimentary drinks. The food menu is amazing , and so was there drink menu . All reasonably priced. All Accor staff couldn't do enough for you. Oh, the grounds and swimming pool were maintained beautifully. Now the room. Bed extremely comfortable, it was made with clean sheets every day. Room size, nice and big, air conditioner worked continuously, as it's hot without it on. The bathroom could do with a makeover. They supply you with tea, coffee, raw sugar, and creme powder with a small fridge. The guards patrolling the grounds were ALL an asset to Accor too.
Date of stay: February 2024
Trip type: Travelled as a couple
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Jack Work, General Manager at Mercure Nadi, responded to this review
Responded 20 Mar 2024
Dear Got2try,
Thank you for staying with us at Mercure Nadi for 10 nights! We are absolutely delighted that you had an amazing experience with the staff and were overwhelmed with the abundance of happiness. It is wonderful to hear that you enjoyed your time here, and we truly appreciate your feedback.
We strive to provide our guests with a memorable experience and create an atmosphere of hospitality as soon as they walk in the door. We are so happy that we made your stay special, and thank you for taking the time to share such kind words.

We hope to welcome you back soon!

Kind Regards
Jack Work
General Manager
Mercure Nadi
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 16 January 2024 via mobile

Love this place.

I have stayed at this hotel about 4 times in last 6 months and really enjoy it.

The staff are lovely. Surrounds are pleasant and give a Fiji vibe.

I stay here for business and location great. 10 mins from airport & probably 15-20 to Denarau.

Restaurant on site is great. Breakfast great - love the fresh omelettes.

Beauty spa on site is good value.

The rooms are basic, but clean and tidy & beds are very comfortable!

Will definitely stay again. I find this place great value

Date of stay: January 2024
Trip type: Travelled on business
Thank MissKirstsTravels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Work, General Manager at Mercure Nadi, responded to this reviewResponded 29 January 2024

Dear MissKirstsTravels,
Happy New Year!
Thank you for taking the time to provide us with positive feedback.
I will definitely share your feedback with the Team and I know your feedback will be a source of encouragement to everyone.
We always strive to ensure all our guests have a positive stay experience with us.
MissKirstsTravels, we look forward to welcome you back soon.

Kind Regards
Jack Work
General Manager
Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2024 via mobile

Stayed in Mercure Nadi from 28th Dec to 1st Jan. Very nice stay.
1. Room is simple, little out dated, but very clean. Any hotel in fiji will not be as fancy as you would imagine, but clean is guaranteed here.
2. Hotel has everything you need, restaurant, bar, travel agency to book all the trips and activities, swimming pool, tennis court, balcony, playground, etc.
3. Location is convenient.
4. Special thanks to Simeli Kakaivalu at the front desk, super helpful with my check-in, and guiding me for activities in Nadi, offering suggestions for me and my friends, made my stay in Fiji so much easier. If I would come back to Nadi, I would choose wherever he works, (as I heard Accor staff move around based on each property's needs, and I happen to be loyal to Accor, hahaha)

Room tip: Even though hotel is well functioning, you may still want to make sure you have all day trips booked first. Going out to sea is a must in fiji, not just chilling in hotel
Date of stay: December 2023
Trip type: Travelled solo
1  Thank Shengye Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Work, General Manager at Mercure Nadi, responded to this reviewResponded 9 January 2024

Dear Shengye Z,
Happy New Year!
Thank you for taking the time to provide us with positive feedback, which will also benefit Trip Advisor readers.
I will definitely share your feedback with Simeli and the rest of the Team.
We look forward to welcome you back in the near future.

Kind Regards
Jack Work
General Manager
Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2023

Checked in here on Fiji National Day, and although staff were clearly distracted by the significance of the day, the warm welcome was as good as it always is in Fiji.
Some upgrading and renovation is currently happening, but this is being done with little impost to guests. We hardly even noticed it.
Staff are helpful and interested in what we were doing. The food is delicious and plenty of it. Pool is lovely, as are the cosy ‘beds’ and loungers by the pool. Front desk arranged a reliable taxi to get us to the boat harbour for our trip to the islands.
Reasonable rates too. Still one of our favourites. Thanks Mercure Nadi.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank kitiCate3597
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Work, General Manager at Mercure Nadi, responded to this reviewResponded 4 November 2023

Dear kitiCate3597,
Thank you for taking the time to review your stay at our Mercure Nadi.
We are delighted that you enjoyed your experience with us, and appreciated the warm welcome from our staff despite the significance of the day. We are happy to hear that you hardly noticed the ongoing renovation works, and that you found our staff helpful and interested in what you were doing. Your kind words regarding our delicious food, lovely pool, cosy ‘beds’ and loungers by the pool have been passed on to our team for encouragement.
Furthermore, we appreciate your acknowledgement of reliable taxi service provided by Front Desk to get to boat harbour for your trip to the islands. It is heartening to hear that we remain one of your favourites!
At Mercure Nadi, it is our utmost priority to ensure every guest leaves with an unforgettable experience - one which will keep them coming back for more. On behalf of all of us here at Mercure Nadi, thank you once again for your kind words!

Warm Regards,
Jack Work
General Manager
Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 October 2023

We had a pretty great stay at the Mercure Nadi. The room was clean and although basic and somewhat outdated, we had a newly renovated bathroom and a lovely pool view. Speaking of which, the pool was excellent and the vibes and atmosphere were great. The poolside shower was not working, however the other poolside amenities were great. The beds were comfy and I had a good night’s sleep. The buffet breakfast was the absolute highlight for me - I literally ate a four-course breakfast of savoury and sweet + some delicious fresh fruit as well. There was a great range of food available, everything from muesli and yoghurt to lentil curry and rice to pancakes and artisanal Fijian honey - all in good supply, nothing ever ran out. I was pleasantly surprised by the Rokete restaurant and bar - although I steered clear of actual rokete chillies I was impressed by the quality of the food, and some much-needed massive Pacific portion sizes were apparent from when the food arrived at our table. The menu may not seem very outstanding at first but what they do they do it well. Pro tip: I ordered the Fisherman’s Basket off the dinner menu and as I mentioned the serving was HUGE so prepare yourself 😅. Overall we enjoyed our stay at the Mercure Nadi and will absolutely be coming back on our next trip back to Fiji.

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank busenthusiast587
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Work, General Manager at Mercure Nadi, responded to this reviewResponded 4 November 2023

Dear BunnychompPizza98198,
Thank you for taking the time to review your stay with us at the Mercure Nadi.
We are delighted to hear that you were surprised by the quality of your stay and that the food was a particular highlight for you.
Here at Mercure Nadi, we strive to provide our guests with an outstanding experience and we are thrilled to have exceeded your expectations.
We appreciate your feedback regarding the poolside shower not working and will be sure to look into this further.
Thank you again for choosing us for your stay in Fiji, and we look forward to welcoming you back soon!

Kind Regards
Jack Work
General Manager
Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2023

The rooms are dated but the food, friendly staff and superb service make up for it. The grounds are lovely to relax in too.
Our dinner was excellent and well priced. I had the fisherman's basket - today it was Marlin. Hubby had Kokoda and a salad . All was wonderful; fresh, tasty and came at lighting speed.
A special mention for Seva who took our orders and looked after us. He handled all dining tables extremely well. Everyone was happy and he's worth his weight in gold. Thank you all.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Jet36846267212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack Work, General Manager at Mercure Nadi, responded to this reviewResponded 4 November 2023

Dear Jet36846267212,
Thank you for taking the time to share your wonderful review of your experience with us at Mercure Nadi!
We are delighted to hear that you enjoyed our service, grounds and food.
We are also thrilled that Seva could provide such great service to all of our guests. It is always a pleasure to know that our team members are providing such great hospitality to our guests.
We apologize that the rooms were not up to your standards and hope that you will come and stay again soon.
Thank you for being a valued guest.

Kind Regards
Jack Work
General Manager
Mercure Nadi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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