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Booking.com
$232
Breakfast included
No prepayment needed
Mercure
$235
Expedia.com
$233
Breakfast included
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Salli-Ann G
Carrara, Australia

Cheap good 1 night stop

Review of Mercure Nadi
3.0 of 5 bubblesReviewed 18 Jun 2023via mobile
Suited us for a one night stopover before catching ferry to islands. Very old but clean rooms, bathroom not great, great cocktails and lovely meal. No more than a 2 night stay. Lovely staff. Was raining while we were there so couldn’t use the pool or facilities.
Date of stay: June 2023
Trip type: Travelled as a couple
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Rimal Karan, Guest Services / Front Office at Mercure Nadi, responded to this review
Responded 19 Jun 2023
Bula Vinaka Salli-Ann G,

Thank you for taking out your time to reflect on your recent stay experience with us.

We are glad to hear that you had an enjoyable stay on you stop over to the next destination.

We do trust you enjoyed the remainder of your time in Fiji and we look forward to welcoming you back again in the near future.

Vinaka,
Team Mercure Nadi
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 10 May 2023

We have stayed at The Mercure on several occasions. The rooms are needing to be renovated, however the bed was comfortable and the staff friendly. The included breakfast was varied and tasty. Our children really enjoyed the pool which was clean and well maintained. There is a lack of sun loungers but this didn't worry us as we were the only ones at the pool often. There is a large supermarket a few minutes walk away and an ATM. I bought a SIM card from the phone shop next door for FJD$15 which gave me a huge amount of data which was supposed to be for 5 days but actually lasted for 9. The hotel is a decent place to stay on the mainland for a couple of days.

Date of stay: April 2023
    • Value
    • Location
    • Service
1  Thank PennyT117
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rimal Karan, Guest Services / Front Office at Mercure Nadi, responded to this reviewResponded 12 May 2023

Bula Vinaka PennyT117,

Thank you for taking the time to share your wonderful feedback with us. We are thrilled to hear that your stay at the Mercure Nadi was such a positive experience and that our staff were able to make your stay so memorable.

We take pride in our staff and their commitment to providing exceptional service to our guests, and we are delighted to hear that their efforts made such a positive impact on your stay.

We appreciate your loyalty to Mercure Nadi, and we look forward to welcoming you back in the near future.

Vinaka,
Team Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2023 via mobile

Hotels are actually a steal compared to similar properties around Nadi. Amenities and accessibility are the highlights, hotel serves as a linking hub for day tour pickups. Located at the centre of Nadi so everything apart from beaches are just footsteps away. Standard rooms Aircon however could not be controlled and balcony door had locking issues, would recommend for short layovers.

Room tip: Pool side rooms
Date of stay: March 2023
Trip type: Travelled on business
Thank shannonluciano
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rimal Karan, Guest Services / Front Office at Mercure Nadi, responded to this reviewResponded 9 May 2023

Bula Vinaka Shannon,

Thank you for taking out your time to post this review.

We are glad to hear that you found the location convenient for your stay. We have taken your feedback onboard with the absolute desire to deliver positive guest stay experiences and work on avenues to prevent any future occurrence.

Look forward to welcoming you back soon.

Vinaka,
Team Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2023

We had already had an idea that the rooms would be dated from the reviews. So expected as much and weren't fussed about our stay, given the price hence why we 4 stars as prob can do with an upgrade. We were on the ground floor and we didn't have any bugs in our room. Cleaning was pretty good. One of the cleaners who had returned to work there in the last few months was REALLY amazing at his job. The restaurant food was really good we had no complaints, so dined there quite a bit. Rosie's onsite were also really helpful when we booked activities. But the staff are what make this place such a great atmosphere to be at. The bar staff Eroni (Rhonda) and Vasiti were AMAZING. Super helpful to give you advice and what to look out for. We would recommend the place based on the staff

Date of stay: February 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Dream45604890110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rimal Karan, Guest Services / Front Office at Mercure Nadi, responded to this reviewResponded 6 April 2023

Bula Vinaka Dream45604890110,

Thank you for choosing to stay with us at Mercure Nadi.

We are delighted to hear that you enjoyed your stay with us. Indeed our staff members are our true assets and I will surely share your feedback with all team members especially Eroni and Vasiti.

Look forward to welcoming you back soon.

Vinaka,
Team Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2023 via mobile

Handy location close to the airport, supermarket, restaurants and entertainment. Staff are the biggest asset of this hotel. The grounds and gardens are kept immaculate. Rooms could do with a revamp but clean and comfortable. I look forward to returning later in the year. Vinaka vakalevu team Mercure

Room tip: Onsite parking available
Date of stay: February 2023
Trip type: Travelled with friends
Thank BronzedAussie1973
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rimal Karan, Guest Services / Front Office at Mercure Nadi, responded to this reviewResponded 14 March 2023

Bula Vinaka Nell,

Thank you for taking out your time to share your recent stay experience with us.

We are glad to hear that you found the location convenient for your long stay and indeed our staff members are our most valuable asset. We will certainly share your feedback with the grounds team as they work hard to keep the environment beautiful.

Thank you for your feedback and look forward to welcoming you back later in the year.

Vinaka,
Team Mercure Nadi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2023 via mobile

If you book this hotel with the promising expectation of a Mercure quality hotel then you’ll be disappointed.

On arrival the staff were very friendly and welcoming. We were given the key to our room and when we got there we were very disappointed.

The room was really run down. Only one of the many electrical outlets actually worked, there were dead cockroaches in various spots around the room (including where the kettle and drink making facilities were which would suggest to me that it’s not regularly cleaned), the handle on the balcony door was holding on with dear life, the balcony banister was wobbly, the toilet seat looked as though it had been clawed at with a knife and the paint was falling off the walls.

The only positive things we can say is that the bed was very comfy (even though the pillows smelled slightly of smoke), the shower pressure was great and the room is quite spacious. The breakfast in the morning was also really good with a nice variety of foods to choose from.

Other than that, I wouldn’t recommend staying here. The pictures online don’t provide a realistic representation of the quality of the hotel.

Date of stay: February 2023
Trip type: Travelled as a couple
1  Thank Passport02178407131
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rimal Karan, Guest Services / Front Office at Mercure Nadi, responded to this reviewResponded 23 February 2023

Bula Vinaka GeeBee59,

Thank you for taking the time to share about your recent stay experience with us.

I am truly sorry that your experience did not meet your expectations in a few areas, please allow me to express my most sincere apologies.

I have noted your comments in regards to several issues relating to your stay. I have addressed these issues with the relevant Managers and I can assure you we are undertaking all measures to action them.

We appreciate you sharing your concerns, GeeBee59, and we sincerely hope you will give us another chance to welcome you in the near future.

Vinaka,
Team Mercure Nadi

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