My family stayed in this hotel for six day after release from quarantine. The check-in and restaurant staff were excellences and enjoying my holiday with the family. I would recommend this hotel to anyone who would like to stay in Nadi for anyone coming to and from airport.
Bula Vinaka Blackbeast,
Thank you for taking out your time to post such a wonderful review.
We are glad to hear that you enjoyed your stay with us and especially the service provided by the Front Office & Food & Beverage team. I will surely share your experience with the entire team which will serve as an encouragement to all staff members.
We look forward to welcoming you back home soon.
Vinaka,
Team Mercure Nadi
Clean environment. Reception staff are very friendly and welcoming. Deluxe room was Convenient and clean for my family of 2A2C. We enjoyed the delicious food from their restaurant service. 5 stars for the chef. Must not miss the buffet breakfast though, with options available was easier to handle my kids around the table.
Bula Vinaka Sonaml879,
Thank you for choosing to stay with us and for this wonderful review.
We are glad to hear that you enjoyed your stay with us in our little paradise. Indeed our staff members are our biggest assets and I will surely share your experience with the team which will serve as an encouragement for both staffs and future guests at Mercure Nadi.
Our chefs are the best and I am glad to hear that your had a pleasing culinary experience.
Sonaml879, we look forward to welcoming you back in the near future.
Vinaka Vakalevu,
Team Mercure Nadi
I spent my three day quarantine here, dont book standard room was disgusting. Bathroom door cant close , dirty and blood still on the curtain wall room 406. Buffet breakfast food great. Just not the standard room. Maybe try deluxe is better.
Bula Vinaka Sulz4you,
Thank you for taking out your time to post a review.
On behalf of the entire team at Mercure Nadi, we sincerely apologise for not been able to live up to your expectation this time. If you have a moment and are willing to share more information regarding your experience, please do not hesitate to contact me directly on email: H6287-RM@novotelnadi.com.fj.
I hope we will have the opportunity to welcome you back and exceed your expectations in the near future.
Vinaka,
Team Mercure Nadi
Perfectly adequate for what I needed. I only stayed one night prior to leaving for the airport so I could have a look around town. There’s a big supermarket next door but other than that not much around. The grounds were nice and the pool looked good but I didn’t have a chance to use it.
Room was clean and functional, air con a little noisy but worked. Bed was ok but pillows were lumpy and uncomfortable. Towels were a little sad but the toiletries provided were nice.
Breakfast was pretty good, not a huge choice but they even had proper grilled bacon (not the horrid dry, oven cooked bacon you get at 5 star resorts).
Beware the transfer drivers out front will jump up when you ask for a taxi and then charge you inflated prices compared to a metered taxi.
Bula Vinaka LindaLovelace83,
Thank you for taking out your time to post this review.
It is always a pleasure to receive positive feedback. I will share your feedback with our relevant team members.
I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and we hope to see you back soon.
Sincerely,
Team Mercure Nadi.
We spent one night at Mercure Nadi in transit. The staff were super friendly and the room was clean. We had an extremely late check out time which accommodated our late outbound flight. This was the best hotel experience I’ve ever had. I highly recommend it!
Ni Sa Bula Vinaka Jerome,
Thank you for your extremely positive review. As a team, we are truly elated that you were happy with what we had to offer..
The team have been eager to go back to doing what they do best, which is, to ensure utmost guest satisfaction. As a Care Fiji Commitment Certified hotel, we hope that you also appreciated the Covid 19 protocols and information that was put in place for your health & safety.
We certainly look forward to serving you again in the near future,
Our best wishes to you and your family this festive season.
Loloma levu.
