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Reviewed 9 February 2024 via mobile

整體服務非常好,全新的酒店剛開業一周,雖然不是所有的餐廳都營業,但是服務很棒。

早餐為歐陸式自助早餐。班尼迪克蛋不錯。

白天我們去市中心購物,然後向飯店旅遊經理訂購了接機服務。導遊 Vicky(第一天)和 Sam(第二天)都做得很好,不僅從一個點到另一個點接我們,還帶我們參觀城市,並在我們購物時給我們很好的建議。儘管我們遲到了一點,他們還是耐心地等我們。

總的來說,在皇冠假日酒店的住宿,我想說的是,由於並不是所有的餐廳都營業,所以硬體還沒有達到五星級的水平。然而,他們的服務和服務意識我會給他們六顆星。

期待再次光臨。

Brand new hotel just opened for a week , though not all the restaurants are opened, the service is great.

Breakfast is continental breakfast with buffet. The egg Benedict is good.

During the day we go out to the city centre to do some shopping n ordered the pickup service from the hotel tour managers. The guide Vicky (Day1) and Sam (Day2) both did a great job not just pick us up from point to point but also showing us around the city and give great advice when we r doing our shopping. They waited for us patiently even though we were running a little bit late.

Overall the stay in Crowne Plaza I would say the hardware wasn’t up to a 5 stars level yet due to not all the restaurants are opened. However, their service and the sense of servicing I would give a 6 stars to them.

Looking forward to visit again.

Date of stay: February 2024
Trip type: Travelled with family
1  Thank Jet43726504619
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CPFiji NadiBay, Marketing at Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel, responded to this reviewResponded 11 February 2024

Thank you very much for your review and for the honour of being among our first guests!
We certainly look forward to seeing you again, and can't wait to have all our restaurants, and other facilities live in the coming months as part of our phased opening.
Regards,
Litia | Marketing Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC