I stayed in the Nadi Downtown Hotel in 2013 and found the staff friendly and helpful. The hotel, once a backpackers hostel, has been renovated quite successfully, and is a convenient and comfortable place to stay when in Nadi. It's a budget hotel, so it is unfair to expect all the creature comforts of a 5* hotel, and is good value for the price. It is the most comfortable of the 3 budget hotels in the area, one of which is out near the airport.
Thanks for your feedback and looking forward seeing you again with better service.
I just write briefly. Especially the chief cook of the restaurant under this hotel was really really wonderful and make me have really delicious and pleasant food. If I get a chance to come Fiji, I will be here certainly.
Thanks for your feedback and looking forward seeing you again.
First thing is there is no standard of customer service .I had a flight from sydney to nadi i went there to hotel around 6pm.The guy at reception he told me that they did check in forme around 11 am in the morning .That means i was paying for hotel when i was actually in sydney .i booked hotel for 2 days and i haveto check out the room within 1 and half day .when i asked them for this he told me this is standard check in time. I had a flight around 6 pm and he told me to check outat 11 am and he asked me if i want to stay there for 3 hrs i have to pay them $60 extra. They asked me to drop to airport through there free shutter as per the deal and at the last moment they told me that shutter is not available .problem with the hot water. So i am pls reqyesting the people pls do not go over there as there is no service and all the time asking for theextra money .In there package they mention free wi fi but no wi fi at all tillmy stay .
This place has a very bad reputation as to a brothel... What you see in the internet just exist on the internet and not reality. Very cheap and dirty. Please management improve your ambiance. The rooms Is practically a box with nothing worth looking at. Smelly and dirty sheets
Thanks for your feedback and i really don't understand what you have mean and spoiling our Hotel reputation. I would appreciate you giving evidence who are you and when did you stay at Nadi Downtown Hotel. If you have any personal issues/agenda against Management and Staffs please feel free to contact the Hotel. You have been giving false feedback and we sure want to know who are you and if your feedback is genuine. Please advise your name and when you stayed at the Hotel. Looking forward your earliest reply.
Thanks,
Manager
I'm very disappointed at the people at the airport for even recommending this place whilst i was transiting through Fiji. Bug problem, Odor problem, Linen problem. Dirty. To be honest, if i had known...i would have just stayed in the departure lounge instead of checking out. It's much more clean and comfortable at the airport.
Bula Edel,
Thanks for your feedback and may I know the date you checked in. I am just curious if you complaint this to our reception at the time of check out. The management is not aware of this issue and we always try our best to provide service to all our guest. May I also know what room type did you book and when was your departure time from the Hotel.
