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Expeditions and Events
Gold Coast, Australia

Would not recommend.

1.0 of 5 bubblesReviewed 17 Oct 2019
I so wanted to write a nice review for this property. It is clearly a family run business and they are dependant on customers. I knew it wasn't flash and I fine with that, I just wanted somewhere really close to the airport for a one night stop over and wasn't too fussed.

There are good things about the property - only minutes from the airport ($7 - $10 cab fare), staff are nice and helpful. The rooms are big and the family sized one can accommodate 5 people. Toiletries and towels provided. Breakfast provided. Wifi can be purchased, $1 FJD for a one hour token.

But the one star rating comes because our room had a cockroach infestation. I can cope with a lot of things, but this was just too much. They were not apparent at first, but at midnight I was working on my computer and went over to the bathroom and there were hundreds of cockroaches running around over the kitchen area (not sure if they were all cockroaches, the biggest ones definitely were, then there were medium sized bugs and a very small bug). Two of our suitcases were unzipped, I had to shake out the cockroaches out of one carry on bag, then had to go around the room collecting all our belongings and zipping up all the suitcases. I am hoping there are no stow aways.
Date of stay: October 2019
4.0 of 5 bubblesValue
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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8 - 13 of 89 reviews
Reviewed 8 October 2019

We had an early checkout at our first hotel and needed somewhere where the grandkids could chill and have a nap before getting a late flight. This was perfect. Pool for the older girls and the baby slept for an hour. Comfy bed, fell asleep myself with the baby. Staff were so helpful and even arranged and paid for a cab as their bus driver was on a break. Recommend for that interim time when you need a shower before the late flight.

Room tip: All rooms are quite noisy as close to main road, but beds are comfortable
Date of stay: October 2019
    • Location
    • Cleanliness
    • Service
Thank Laura S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Melanesia... T, Manager at Grand Melanesian Hotel, responded to this reviewResponded 22 January 2020

Dear Guest

Thank you for your great feedback.We look forward for your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2019 via mobile

Friendly staff. Satya was very friend and amazing behind the bar. Excellent conversation and drinks. To our surprise he was the hotel manager and was very down to earth!! We would definitely re-visit!

Date of stay: March 2019
Trip type: Travelled with friends
Thank Mel Z
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Melanesia... T, Manager at Grand Melanesian Hotel, responded to this reviewResponded 1 April 2019

Dear Melissa

Thank you for your wonderful comments and more importantly for giving me an opportunity to serve you at the Bar.

Your feed back will certainly help us grow our business.

We look forward for connecting with you/team once again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2019 via mobile

Nice room .awesome swimming pool
Transport free from airport.
Internet free.
. delicious buffet breakfast.
Nice greeting
Nice balcony . supermarkets near.
Health center.

Nice nice place to stay with the families

Date of stay: September 2018
Trip type: Travelled with family
Thank Comiladevi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zaika T, Manager at Grand Melanesian Hotel, responded to this reviewResponded 28 March 2019

Dear Guest

We are happy that you have enjoyed your stay here at the Grand Melanesian Hotel
We look forward for your return to serve you again.

Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2019 via mobile

The room we were staying was clean.
The beds were comfortable.
Rooms wea in gud conditions.
Al da facilities wea dera
Good ac
The swimming pool was clean.
My kids had enjoyed alot in the pool as dey had a kids section in da pool.
Da food was tasty and price was ok as well

Date of stay: October 2018
Trip type: Travelled with family
Thank Laijiasa S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grand Melanesia... T, Manager at Grand Melanesian Hotel, responded to this reviewResponded 30 March 2019

Dear Guest

I am happy that you have enjoyed your stay at our hotel.
Your positive feed back will seen by travellers who are planning their visit to our beautiful island and to enjoy our service culture.

We look forward for your return .

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2019 via mobile

The place is very good, the staff are friendly, the food in restaurant was delicious made friends with the chef. The location is also good close to the airport and other shopping facilities.
Look forward for another visit soon.

Date of stay: April 2018
Trip type: Travelled on business
Thank Tekabwebwere M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zaika T, Manager at Grand Melanesian Hotel, responded to this reviewResponded 28 March 2019

Dear Guest

Thank you for your feed back. I see that you have rated us 3/5.If there is anything you did not appreciate ,please feel free to comment as we would like to improve .

We look forward for your revisit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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