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Kerry G
Wellington, New Zealand

Very comfortable and fantastic staff, especially Ima!

4.0 of 5 bubblesReviewed 4 Sept 2023
The staff were exceptional. Our room was super comfortable. The amenities were great. We watched whales every day from our room! Loved the location. We ate at jalapenos restaurant which is on site, most nights and had some gorgeous meals. We bought the deal with the breakfast that was included but found it did not include a full breakfast ie bacon and eggs etc, it was mostly toast, cereal and tinned fruits which was a little disappointing. We would definitely go back there though.
Date of stay: July 2023
Room Tip: Get a 10 trip pass from the bus driver for $30 it is the best way to get around the island.
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Guests Sevices, Guest Services / Front Office at Club Raro Resort - Adults Only, responded to this review
Responded 7 Dec 2023
Kia Orana

Thank you for choosing to stay with Club Raro. We appreciate this awesome feedback, will share this with the wider team.

Knowing your stay was relaxing and the atmosphere, staff & facilities had a positive contribution to your vacation is fantastic!

We strive to create and make all our guest feel the Caring & Loving Spirit of the Cook Islands. Hoping everyone who crosses our path will have the most authentic and memorable stay!

Thank you for recommending Club Raro. We hope to welcome you back in the near future

Kia Manuia

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Reviews (419)
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    All reviews swim up bar pool area basic facilities star resort kia orana great cocktails thoroughly enjoyed our stay close to town poolside room cleaned every day cooked breakfast tropical breakfast happy hour tropical island great beach relaxed atmosphere staff were friendly and helpful
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    21 - 26 of 419 reviews
    Reviewed 4 September 2023

    The facilities were great, rooms were clean and tidy, the food at restaurant was amazing especially the specials that changed each week. The staff were outstanding, their mannerism was beautiful, they were personable and they are the reason we will stay at Club Raro again. Thank you.

    Date of stay: July 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    1  Thank Odyssey18770419465
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Guests Sevices, Guest Services / Front Office at Club Raro Resort - Adults Only, responded to this reviewResponded 8 December 2023

    Kia Orana

    Thank you for choosing to stay with Club Raro. We appreciate this awesome feedback, will share this with the wider team.

    Knowing your stay was relaxing and the atmosphere, staff & facilities had a positive contribution to your vacation is fantastic!

    We strive to create and make all our guest feel the Caring & Loving Spirit of the Cook Islands. Hoping everyone who crosses our path will have the most authentic and memorable stay!

    Thank you for recommending Club Raro. We hope to welcome you back in the near future

    Kia Manuia

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 26 August 2023

    Great adults only resort in a great location not far from Avarua. Not overly crowded. I had a prime poolside room close to everything, including the restaurant and the private beach. The room was large, including the bathroom, couldn't fault anything. Tropical buffet breakfast included with a range of items. Restaurant had a variety of cuisines. Amazing cocktails. Highly recommend this place.

    Room tip: Everything was perfect for me. Service exceptional.
    Date of stay: July 2023
    • Trip type: Travelled solo
      • Value
      • Location
      • Service
    Thank irenkef2020
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Guests Sevices, Guest Services / Front Office at Club Raro Resort - Adults Only, responded to this reviewResponded 8 December 2023

    Kia Orana

    Thank you for choosing to stay with Club Raro. We appreciate this awesome feedback, will share this with the wider team.

    Knowing your stay was relaxing and the atmosphere, staff & facilities had a positive contribution to your vacation is fantastic!

    We strive to create and make all our guest feel the Caring & Loving Spirit of the Cook Islands. Hoping everyone who crosses our path will have the most authentic and memorable stay!

    Thank you for recommending Club Raro. We hope to welcome you back in the near future

    Kia Manuia

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 21 August 2023

    Amazing resort, amazing staff and amazing food and cocktails. Club Raro welcomed us with open arms, the staff were super friendly and the chefs were incredible.
    Out time at this resort was the best of all trips to Raro

    Date of stay: June 2023
    • Trip type: Travelled with family
      • Value
      • Location
      • Service
    Thank Quest67353331867
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Guests Sevices, Guest Services / Front Office at Club Raro Resort - Adults Only, responded to this reviewResponded 8 December 2023

    Kia Orana

    Thank you for choosing to stay with Club Raro. We appreciate this awesome feedback, will share this with the wider team.

    Knowing your stay was relaxing and the atmosphere, staff & facilities had a positive contribution to your vacation is fantastic!

    We strive to create and make all our guest feel the Caring & Loving Spirit of the Cook Islands. Hoping everyone who crosses our path will have the most authentic and memorable stay!

    Thank you for recommending Club Raro. We hope to welcome you back in the near future

    Kia Manuia

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 27 July 2023 via mobile

    We stayed at Club Raro for the first 3 nights of our holiday, the staff left such an impact on us that we came back to spend the last night of our 2 week holiday there as we had confirmed accomodation elsewhere (we were resort hopping)

    We stayed in one of the pool view rooms and it was fantastic. The room was very clean, aircon was great, the free breakfast was an assortment of fruits, pastries and cereal which I loved because it wasn’t too heavy and more than enough to kickstart your day. I had dinner at the restaurant and the food was fantastic. However, the real stars on the show were the staff.
    I can’t praise and thank the staff enough for their hospitality, kindness and simply just existing. I had read great reviews about the Club Raro team prior to booking but to experience it was another thing. Donna and Emori at the pool bar, Charles at reception Nane at the restaurant and everyone else we had the pleasure of meeting, thank you!!
    I watched Donna address every guest by name with the biggest welcoming smile I’d ever seen including myself. Emori I watched assisting guests with the reef shoes and even running to the back of the bar to grab binoculars so a guest could sit under the hut and whale watch at happy hours (yes happy hourS is 2hours every day). I also loved the fact that the resort was adults only.

    Your team is your biggest asset. Meitaki ma’ata for making our trip home an unforgettable one.

    Date of stay: July 2023
    Trip type: Travelled as a couple
    Thank elizabeth m
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Lynn Pokura, General Manager at Club Raro Resort - Adults Only, responded to this reviewResponded 8 December 2023

    Kia Orana elizabeth m
    Thank you for your review. We will be sure to advise our staff of your great feedback and our staff are our greatest asset, and we are happy to hear you enjoyed your stay with us from the food and the swim up pool to the location of the resort and we look forward to welcoming you back to our shores in the very near future.
    Meitaki Maata
    The Club Raro Team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
    Reviewed 19 July 2023

    As resorts go in Rarotonga, Club Raro is better than average in terms of accommodation and facilities but could not be categorised as "luxury", mainly due to the absence of a good swimming beach. There is no sand, or if there is, it is under a thick layer of broken coral debris which if you walk on with bare feet will cut your feet severely. It is so bad that the resort provides a bin of reef shoes of various sizes for guests to wear as soon as you step on the beach. Compensating for the poor beach, the resort has a wide concrete promenade fronting the beach with many sunlounges and tables and chairs as well as shaded areas under palm trees. It is a nice environment on a sunny calm day but when the prevailing SE wind blows, the resort, which is on the northern side of the island, is not as sheltered from the wind as are resorts on the western side of the island. Their swimming pool (with island bar) is well maintained and sheltered from the wind. It is relatively small for a resort this size though and any more than 6 guests swimming it is crowded.
    Generally, service was good but you have to be prepared to be let down: our airport transfer included in our room rate out of the resort was a no-show and we had to pay for a taxi ourselves to rectify the situation. It pays in the Cook Islands to double-check any arrangements just before they are due to ensure they actually occur as scheduled.

    Room tip: Beachfront rooms have a good view of the water but lack privacy from the promenade they front between the room and the beach.
    Date of stay: June 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank aussiewanderers
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Guests Sevices, Guest Services / Front Office at Club Raro Resort - Adults Only, responded to this reviewResponded 8 December 2023

    Kia Orana

    Thank you for choosing to stay with Club Raro. We appreciate this awesome feedback, will share this with the wider team.

    Knowing your stay was relaxing and the atmosphere, staff & facilities had a positive contribution to your vacation is fantastic!

    We strive to create and make all our guest feel the Caring & Loving Spirit of the Cook Islands. Hoping everyone who crosses our path will have the most authentic and memorable stay!

    Thank you for recommending Club Raro. We hope to welcome you back in the near future

    Kia Manuia

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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