We had been on a cruise, which due to bad weather, couldn’t dock at San Antonio but had to travel up the coast to Valparaiso, so because of the late arrival we missed our flight home. A taxi driver at the airport recommended this hotel, as previous reviews state its a quirky south American hotel, but with everything you need, air con ect. Breakfast was fine, a continental but plenty, fruit, yogurt, cheese, ham, toast, buns. Plus they made a good mug of tea!! After 2 weeks on a cruise where they gave you luke warm weak tea, it was very welcome cup of tea. Also a roof top pool too. Very centrally located. Staff very helpful and pleasant. Would recommend this hotel.

We were brought to this hotel by our taxi driver after we found that the one we were booked into "Crowne Plaza" Santiago was wrecked , abandoned and covered in graffiti on our arrival on 4th Jan. 2020.. The receptionist, who saw the state of shock we were in after our experience at the Crowne Plaza, could not have been nicer. We were booked into a lovely room which has AC and all the other comforts one expects in a hotel nowadays. She also assisted, even though I had no Spanish, in helping me to contact my travel agent in Dublin Ireland to make onward travel arrangements. The courtesy and assistance we received from all members of staff on this occasion went above and beyond what one normally expects.

Great location and lovely large room - furnishings and facilities 4-star but breakfast disappointingly average and probably 2-star. Requested a single room but was allocated and charged for a double - annoying when price is for 2 but there is only one of you for breakfast and porter made great show of taking second towel out of room when he put my luggage in room. Staff very helpful with arranging transport to airport