This is a charming hotel in a historic building and great neighborhood. It felt very safe, you can easily walk around and to the restaurants in Lastarria and other places in the city. I loved Cerro Lucia which is not far from the hotel! My room was clean and very nice, comfortable bed and large bathroom. I much appreciated the complimentary bottle of Chilean wine and loved sitting outside in the quiet patio to relax, listen to the birds and read when I was back at the hotel. The best part was the staff, everybody incredibly friendly and helpful. They even prepared a picnic lunch for me when I had to catch an early flight! I thoroughly enjoyed my stay here.