This is an interesting hotel. If i recall correctly it was a former embassy. The hotel was the bones to be special with some TLC. Our room was on the main floor with a terrace. The Terrace was below grade and needed a good cleaning and better furniture. The room and bathroom were clean but small. We were a little disappointed with the room. The included breakfast was served in a very nice second floor room with outdoor seating. There was a honour bar in the room in the afternoon and evening. We were provided with a nice bottle of Chilean wine in our room. The staff and front desk clerk were extremely helpful and friendly. I would give the hotel a qualified recommendation. Again this hotel could be great with a good refresh. Location was perfect to walk and find restaurants. Santiago is a great city and the hotel location allowed us to explore by walking.