This place is fine overall. Our room was definitely on the small side and there wasn't much storage space for luggage etc. Wifi was patchy and intermittent so not really much point having it. One night we ate in the hotel which was fine and decent value, although there are better places for dinner in the town centre. Location is fine; true it's not central but the walk into town really isn't that far and the point of coming to somewhere like Pucon isn't the town itself but the national park areas around it, so if you're moaning about a 10 minute walk into town then you probably need to take a good look at yourself and question if this region is for you! Free off road parking, outdoor swimming pool which we didn't use and nice lounge area. Overall fine and perfectly adequate for a stay of a few days if you're spending most time out and about.

The building and the rooms were great, lots of wood and very comfortable. The hotel is quite a long walk from town and restaurants so not recommended for non-walkers. The staff were efficient but not especially friendly and not much English was spoken. Reasonable breakfast. The hotel is used by groups and seems to be more geared up to them. They offer an evening meal at a very good price (no choices) but we didn't have it. Wi-fi no good in the room but OK on the landing outside. It failed at one point and the receptionist had to re-boot it for me.

Stayed here 1 night in the middle of the week and was almost the only guest in the hotel which gave us a strange feeling altogether. The hotel is located 10-15 min walk from the center on the main toad to town.
The weather at the time of our stay was very warm and the room was tiny and located just above the boiler (room 213) room so it was heated and we asked to switch rooms. We switched to 202 which is a bit more noisier but al least not as hot.
Rooms are clean and very small- in a double room there is a small double bed and almost no room for luggage or anything else. Breakfast was less than average- some coffee, bread, cheese, ham and a stale cake.
There is a small pool in the back and safe parking.
We moved to another hotel in town- Enjoy Pucon, which was cheaper, nicer and had more to offer (on the lake's shore, big pool, gym, spa). A bit old and the shower was lame (room 502) but over roll a good hotel.