Fantastic service in a quirky hotel. At 6:30 am when our pre booked transfer to the airport did not show up the night staff managed to call a friend with a mini bus to get us to the airport on time. Rooms are warm and welcoming and the travel service based in the hotel offered great day trips. We were there in the off season so not everything was in full swing but nothing was too much trouble for the staff.
Wonderful hotel. One of the most original and pleasant hotels I have been around the world. Almost completely made of wood and other natural materials. Room and bathroom are not very big but great to be in. Breakfast is very good. Staff is friendly and helpful. Very well located: easy walking distance from all the restaurants and coffee cafes in Pucón but in quite street. Parking spaces available. View from hotel on the Vulcan. I very highly recommend this hotel. Experience to remember.
This hotel is really beautiful and you really feel like you are in a tree house. We had a great view over the volcano. The hotel is quiet and in a nice area, just a few mins walk from the town centre. Very stylish, and with a really good tour company attached that we booked the volcano climb with (also excellent). Only thing that let it down was that the heating was always on! It got so hot at night and we had to request for the heating to be turned off! Once they fix that, this is a great hotel!
We loved the quirky design and natural feel of this hotel. There is wood and natural materials everywhere and animal skins on the floors. All the rooms are named - we were in Odin at the front of the hotel with a large balcony and excellent view of the volcano. The room was very warm and cosy and the shower was powerful and hot. The breakfast room was also cosy with an open fire. The buffet breakfast was fairly simple but there was fresh fruit, cereals, yoghurts, bread, toast and eggs to order. The staff on reception were very welcoming, always interested to hear about our day and giving us lots of ideas for places to visit, restaurants etc. There is an activity centre attached to the hotel. We would definitely stay here again.
Let's start by the exterior secluted a bit but all earthly materials and modern design. It's located in town but not in the centre. Service nice but not pushy, breakfast was nice and made with care. I only give a very good because of the seize of the room and practicality when it comes to storage of luggage. Otherwise super great place.
Ps; if you go up to the hot tub on the roof you can see all the stars at night.
