Let's start by the exterior secluted a bit but all earthly materials and modern design. It's located in town but not in the centre. Service nice but not pushy, breakfast was nice and made with care. I only give a very good because of the seize of the room and practicality when it comes to storage of luggage. Otherwise super great place.
Ps; if you go up to the hot tub on the roof you can see all the stars at night.

Best hotel!
The hotel is beautiful, makes you feel like your on a tree house.
The rooms are pretty small but has everything and are very comfortable, the shower is perfect with a rain shower head and the room has a private balcony. The staff are so nice and attentive, We had to checkout very early in the morning so they prepared a lunch box for us to go.
The hotel has a small wooden sauna and a rooftop Jacuzzi.
The breakfast was very good.
The location of the hotel is perfect, not in the center of the city so very quiet but just a 2 minutes walk away.

The pluses are imaginative design. There is a lot of open space on the property. The design is modern wood. The staff was excellent.

Minuses, there is really no place to sit comfortably in the rooms. The bed was comfortable, but difficult to get in and out of. This would be quite difficult for seniors or anyone who does not walk or climb stairs well.

I feel this is a case of too much design over comfort and practicality

With the beauty of Pucon, I would have preferred something closer to the heart of town