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Joaquin S
Buenos Aires, Argentina

For heavy sleepers

4.0 of 5 bubblesReviewed 28 Jun 2016via mobile
Great rate and nice accommodations for the price. Walls seem thin and you can hear just about anything from your room (including water pipes from restrooms)

If you have trouble sleeping head somewhere else, for me it was very good.

Will come again to save money and enjoy a good location (just in front of the best rated restaurant. I guess I would come with the wife though (too much noise from the stairs, aisle and pipes).
Date of stay: June 2016
Trip type: Travelled on business
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Reviews (144)
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2 - 7 of 144 reviews
Reviewed 11 May 2016

Stayed here for a few nights while on a motorcycle trip through Patagonia. Our room was clean and close to everything, easy to get to the restaurants, beach and everything else the town has to offer. We enjoyed our stay

Room tip: Rooms on the street side are more noisy.
Date of stay: January 2016
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Dale1024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2015

The hotel was annoying in many little ways with no redeeming qualities. No elevators. Stained bedsheets. No heating. inconveniently located power plugs. The breakfast was blah and the place mats were kinda skewed and unusable. Well, one redeeming quality - across the street from an excellent meat restaurant.

Date of stay: December 2015
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Miami_Love
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 December 2014

The hotel is in the centre of town which is what we wanted. They have free secure parking around the back of the hotel which is handy.
The hotel itself is very nice and clean. It doesn't have any lifts so don't stay here if you can't do stairs. We had to carry our own bags up the stairs which wasn't a problem for us but might be for others. our room was fine, not huge but it had a balcony and the bed was comfortable.
Breakfast is good and they have local produce which makes it interesting. That is the only meal they do. Wifi is free and available in the room. Oddly for a hotel there is no laundry service.
Some staff speak english and the hotel also offers free access to some thermal pools.
As you can see it's a slightly unusual place but it worked for us as we wanted to eat in town and quite a few hotels are slightly out of town.
We were there off season and Pucon was quiet, in peak season the population triples, as I suspect do the prices!

Date of stay: November 2014
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
Thank Bezi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel P, Administración at Hotel Patagonia Pucon, responded to this reviewResponded 15 February 2015

Thank you so much for writting us on Tipadvisor, and your nice comments it gives us a lot of joy to read that you had a good time with us,our enviroment is pretty special as well as with the staff as the guest. we're hoping to see you again in your next visit to Pucon

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Reviewed 20 August 2014

We stayed at this hotel in August 2014. It rates itself as three star and is certainly at the top of its category. It is located at the heart of the little town with all the shops and restaurants and the beach not more than three blocks walk away. The hotel has a very nice rustic lounge, and serves a great continental breakfast with some good local ingredients. Rooms are well appointed, stylish and spotless, with good mattresses and linen. Only slight drawback was one evening there was not enough hot water.

Highly recommended.

Room tip: Room No 1 has a view of the volcano
Date of stay: August 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
Thank Bankingonlife
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 March 2013

Stayed her in March 2013 and could not fault it. Pleasant reception, English spoken, offered free tickets and transfer to the Terma (volcanic thermal baths). The lounge areas are comfortable and relaxing with a lovely fire at night for guests to enjoy. The room is a good size, clean, a large bed, separate ensuite, and with a great view of the volcano. Ask for a room at the back of the hotel. We had room 2 with balconies to two sides. Breakfast was good with a range of hot and cold food, good selection of teas and coffee. The hotel is managed by Patagonia Andina management group which also runs Patagonia Experience Tourism. We got the impression they didn't quite know how to pitch the hotel - informal and relaxed for Santiago's middle class youth who come here to enjoy rock climbing and river rafting, or for the more discerning boutique hotel clientele. It falls somewhere in the middle, and it worked for us! Recommended.

There is a great restaurant opposite, a Uruguayan steakhouse. Expensive, but the meals are so huge you only ned one course. We shared a rump steak with all the extras and it was more than we could manage.

Date of stay: March 2013
Trip type: Travelled as a couple
Thank AandAKent_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel P, Administración at Hotel Patagonia Pucon, responded to this reviewResponded 10 September 2013

Thank you very much for choosing us and for leaving you great comments on Tripadvisor. Each day we work to better our quality of service to ensure that our guests receive the best experience possible.I am very happy that you enjoyed your stay with us in the Hotel, hope to see you again!

Daniela Pino, Manager Hotel Patagonia Pucón

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