We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Helena B
London, United Kingdom

Gorgeous

Review of Maki Hotel
5.0 of 5 bubblesReviewed 26 Apr 2019via mobile
We stayed at MAKI Hotel for three nights and couldn't fault it at all. The location is ideal for anything in Pucon, including the bus to Huerquehue National Park which departs from the same street. The building is modern and everything is kept to a high standard. All the little touches which make a stay special were there, from chocolates on our pillows, to Netflix on the TV, and a delicious and enormous breakfast. Every day we were greeted by fruit, cereal, meats and cheeses, bread rolls, croissants, and six types of jam. When we had planned an early start they were only too happy to let us eat an hour early. Claudia, who runs the reception, speaks excellent English and is very welcoming and helpful. To top it all off, our room had a view of the volcano - it was idyllic!
Date of stay: April 2019
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makihotelpucon, Director de Relaciones con Clientes at Maki Hotel, responded to this review
Responded 21 Sept 2019
Dear Helen:

We are glad you enjoyed the stay at Maki hotel, sorry for the late reply, but we just got our profile.

Warm Regards
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
Nearby Hotels
Get rewarded with One Key
  • Booking.com
  • Hotels.com
  • Priceline
0.1 km from Maki Hotel
Free Wifi
Free parking
Contact accommodation for availability.
0.7 km from Maki Hotel
Free Wifi
Free parking
  • Agoda.com
0.9 km from Maki Hotel
Free Wifi
Bar/Lounge
Get rewarded with One Key
  • Booking.com
  • Hotels.com
  • Priceline
7.1 km from Maki Hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Booking.com
  • Expedia.com
    $781
  • eDreams
2.2 km from Maki Hotel
Free Wifi
Free parking
Get rewarded with One Key
  • Hotels.com
  • ZenHotels.com
    $171
  • Booking.com
0.9 km from Maki Hotel
Pool
Heated pool
Get rewarded with One Key
  • Hotels.com
  • Booking.com
  • Priceline
14.0 km from Maki Hotel
Free parking
Pool
  • eDreams
  • ZenHotels.com
    $166
  • Priceline
1.1 km from Maki Hotel
Free Wifi
Free parking
View more hotels in Pucon
Reviews (69)
Filter reviews
69 results
Traveller rating
59
7
0
1
2
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
59
7
0
1
2
Show reviews that mention
All reviews chilli pillows cereal cheese breakfast volcano
Selected filters
Filter
Updating list...
14 - 19 of 69 reviews
Reviewed 3 March 2019 via mobile

My husband and I were there for two nights. It was a small,friendly,clean excellent hotel. The staff was very friendly and helpful. The breakfast was fresh and abundant. Our room was smaller but very nice with view of volcano. Would recommend this to others.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank evansholly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makihotelpucon, Director de Relaciones con Clientes at Maki Hotel, responded to this reviewResponded 21 September 2019

Thanks Evan!
Yes our rooms are small, but with tons of love!
We are glad you enjoyed.

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2019

My husband and I were there for a honeymoon/baby moon adventure in Chile. Our hosts at Maki Hotel were excellent - the breakfast was always delicious (great scrambled eggs!) and the staff was super helpful in figuring out good options around the area for us that worked for me.
The room is also really lovely - a nice bed and good linens. There is a laundry place right across the street that will deliver right back to the hotel which is super convenient too!
Really recommend this hotel - good mix of family feel and boutique-y! And it is walking distance to all the really good restaurants and drink places in Pucon.

Date of stay: January 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Marie C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makihotelpucon, Director de Relaciones con Clientes at Maki Hotel, responded to this reviewResponded 21 September 2019

Dear Marie:
Sorry for the late reply, but we recently got the profile.
So glad to read the comments and the enjoyable stay you had.

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2019 via mobile

Cute hotel, centrally located, walking distance to restaurants and shops. The breakfast is amazing, ask for scrambled eggs! Comfortable rooms, very clean and friendly staff. I would highly recommend if looking for a place in town, not the outskirts.

Date of stay: January 2019
Trip type: Travelled as a couple
Thank lorraineleon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makihotelpucon, Director de Relaciones con Clientes at Maki Hotel, responded to this reviewResponded 21 September 2019

Dear Lorraine:
We are glad to read you spent a good stay at Maki Hotel.
Sorry for the late reply :)

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2018 via mobile

A brand new hotel, baeutiful modern design, in a comfortable location - two blocks from city center, in a quiet Street. Great breakfast, but what is the greatest is the unbelievable service. They serve breakfast from 08:30. One morning we had to leave at 06:00 to climb the volcano. When we mentoined that, they offer an early breakfast for us - two and a half hours before time. What a wonderfull service. For the price we paid it worth every penny

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank MeiravA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makihotelpucon, Director de Relaciones con Clientes at Maki Hotel, responded to this reviewResponded 21 September 2019

Dear Meira!
Wow! so nice to read this comment, we are glad you spent a nice stay with us.

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

We stayed here for three days when we visited Pucon. The hotel looks very new and modern in all wood and stylish. Everything was super clean and nice. We asked for a room for 3 with an extra bed and that was provided when we arrived. Rooms are spacious and functional and clean. The breakfast was very good. The staff were friendly despite the language challenges we faced and were very helpful.

Location is in a quite street, but walking distance from the town center which we found very convenient. I was surprised when they charged us for 2 bottles of drinking water that we asked for in the room for the three days. Otherwise our stay was perfect and it was reasonably priced.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank vzjohn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
makihotelpucon, Director de Relaciones con Clientes at Maki Hotel, responded to this reviewResponded 21 September 2019

Dear guest:
We are glad you enjoyed the stay with us. Sorry about the water, but we don´t have that service for free.

Warm regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews