From being welcomed the moment I walked through the door to saying goodbye i was made to feel at home and nothing was too much trouble. Everyone introduced themselves making this such a friendly relaxed experience, a true home from home. The quality of the room was outstanding and the food was out of this world, whether it was breakfast, popping downstairs for a lunch and coffee or enjoying an evening meal. A MUST while you are visiting is the desserts, but beware you have to get through the amazing main courses first; for those who have never tried i highly recommend the Toothfish and the Fillet Steak, wow enough said. I was kept informed of the flight cancellation and staying on was no problem. A MASSIVE thanks to Alex and all the team.