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4,735
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74
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29 - 34 of 6,161 reviews
Reviewed 30 March 2021

My son stayed here on his wedding night after having a Civil Ceremony in the Hotel. As we were unable to attend due to Coronavirus we contacted the Hotel to see if and what they could do extra to help us surprise the happy couple. They were very accommodating and asked us to supply them with as much information as possible in order to make it a very personal experience. The staff were extremely friendly and went above and beyond their duty to make it a very special and memorable stay . Nothing was too much trouble and the service was first class. I can highly recommend it.

Room tip: Best view overlooks the Marina Bay
Date of stay: March 2021
    • Value
    • Rooms
    • Service
Thank suekE6264QK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this reviewResponded 4 weeks ago

Dear suekE6264QK,

Our Ladies and Gentlemen are happy to be able to join you to make it a special day for your son and daughter-in-law.
We hope you will also have an opportunity soon to visit our hotel. Do let us know. It will be a pleasure to re-connect and help plan for another memorable time at The Ritz-Carlton hotel.

Warm regards,
Peter Mainguy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2021

This hotel has provided the best service and amenities among all the 5-star hotels I have been to. From the moment we entered the hotel to the moment we left, every moment has been extraordinary. All of the staff we passed by, from housekeepers to receptionists to managers, every single one of them genuinely greeted us with smiles. We went for our anniversary staycation, and our special day was made a memorable one thanks to the hotel. They truly went the extra mile and never failed to surprise us. The club lounge especially, constantly provided us with excellent quality of food and drinks, with impeccable customer service. The club lounge access is a must to enhance the experience, and you will not be disappointed. The view from the club lounge and the suite room is breathtaking, with the room itself being flawless. The hotel stay felt magical and I would definitely be back again soon!

Room tip: Suites with club access have the best view
Date of stay: March 2021
    • Location
    • Rooms
    • Service
Thank mrsbshr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this reviewResponded 29 March 2021

Dear mrsbshr,

Thank you for letting us participate in creating fond memories for both of you on your special day.
I am happy that you enjoyed the elevated experience as our Club guest. The view of Singapore's iconic Marina Bay is indeed captivating and we are not immune to it even after many years of working in this hotel. We will be introducing new items to the Club Lounge menu soon and I hope it will bring you joy again when you return.

Warm regards,
Peter Mainguy

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Reviewed 24 March 2021 via mobile

Stayed here with my friends to celebrate my birthday and received an amenity especially arranged by Astika at the Front Desk. Rooms is very spacious and views are beautiful! Will definitely come here again!

Date of stay: March 2021
Trip type: Travelled with friends
Thank lee0000123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this reviewResponded 29 March 2021

Dear lee0000123,

Thank you for giving Astika a positive comment for the surprise she gave you and your friends.
We are delighted to know that you are already thinking of staying with us again, and we look forward to welcoming you back.

Warm regards,
Peter Mainguy

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Reviewed 24 March 2021

This hotel honestly is on the pricier side but is worth every cent spent. They have the biggest deluxe room in Singapore. We have stayed on both the kallang view as well as marina bay view and they are equally stunning. The staff were excellent and always made my family at home. Rooms are flawless. We love the turn down service. We will surely be staying again !

Room tip: If you travel in Singapore for the first time, stay here. Rooms with marina bay view is perfect if you are into IG.
Date of stay: March 2021
    • Rooms
    • Cleanliness
    • Service
Thank totiboy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this reviewResponded 29 March 2021

Dear totiboy76,

Thank you for your compliments to validate the hard work of our Ladies and Gentlemen for our guests to enjoy their stays.
We look forward to seeing you again.

Warm regards,
Peter Mainguy

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Reviewed 23 March 2021

This is the first time I am posting a review on TripAdvisor due to my poor writing skills/english. However, I really feel like I must give a special shoutout to The Ritz Carlton, Millenia Singapore.

My fiancée and I have stayed at The Ritz Carlton, Millenia Singapore for a total of 3 times (Jun 2013, Aug 2020 & Mar 2021) to celebrate special occasions. Service has always far exceeded our expectations and is consistent throughout the years.

- Jun 2013 (Birthday Celebration) >> Free upgrade to Junior Suite and complimentary breakfast for 2 at Greenhouse (Now known as Colony)

- Aug 2020 (Anniversary Celebration) >> Free upgrade to One Bedroom Millenia Suite (priced at around SGD 2300)

- 12 Mar 2021 (Birthday Celebration) >> Free upgrade to corner Premier Suite (with Marina Bay + Singapore Flyer view), complimentary Birthday and Ritz Kids amenities.

For our recent stay, we would like to sincerely thank Lucille, Jonathan and Prakash as well as the housekeeping team for the outstanding service! As usual, we had a very memorable stay. Our sick baby nephew had a super good sleep (even better sleep than at home).

Excellent service recovery from Lucille when wrong amount was billed to my credit card for breakfast (full waiver – offered our visitor not staying at the hotel complimentary breakfast).

Looking forward to our next stay at The Ritz Carlton, Millenia Singapore in June 2021 for birthday celebration.

We highly recommend everyone to consider staying at The Ritz Carlton, Millenia Singapore (especially for special occasion).

- Excellent service with free flow smiles and greetings from all staff
- Rooms are always exceptionally clean and impeccable
- Huge bath tub with a view
- Amazing view of the Marina Bay area
- Comfortable bed
- Convenient location
- Good food
- Complimentary kids and special occasion amenities

Cheers,
Raymond & Ruilin

Room tip: Book Marina Bay View Room/Suite
Date of stay: March 2021
    • Value
    • Rooms
    • Service
Thank Raymondlgh11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Mainguy, General Manager at The Ritz-Carlton, Millenia Singapore, responded to this reviewResponded 29 March 2021

Dear Raymond and Ruilin,

Thank you for letting us stay with you each time after you checked out of our hotel and returning for your third stay.
It means the world to our Ladies and Gentlemen knowing that you have always taken the time to remember the things they have done to provide exceptional experiences; this time is no exception too.

We are most happy that our guests are happy, and we are looking forward to your next visit.

Warm regards,
Peter Mainguy

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